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StrategyDriven Podcast Special Edition 3 – An Interview with Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics

Strategy Driven

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. Forrest also offers free one-day seminars throughout the United States. Additional Information. About the Author.

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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business Review

Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. If organizations don’t change their outdated thinking and create effective sales models for today’s digital era, Forrester warns that 1 million B2B salespeople will lose their jobs to self-service e-commerce by 2020.

B2B 19
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Leadership Lessons from the Navy

Skip Prichard

“A subordinate’s trust in their leader is the most important factor in the success of any organization.”-Mark One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.” It is a major competitive advantage for any organization.

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Engaging Employees in Health Care Data Security

Harvard Business Review

Consider that in just the first two months of 2018, 24 health care provider organizations reported data breaches affecting over 1,000 patients each, a 60% increase over the same time period last year. Most healthcare organizations do have security policies in place; what’s lacking is the attention to them.

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IT Has Finally Cracked the C-Suite

Harvard Business Review

Using services such as Microsoft’s Azure, they can set up their own servers, establish storage, put applications on virtual machines, configure disaster-recovery systems, and so on. An early mover was Forrester Research, which appointed Steve Peltzman CBTO in 2011. “The Need more storage? No problem. No problem.

CIO 11
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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. They also believe that innovation will help them achieve these lofty goals — and they''re investing accordingly.

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7 Questions to Ask Before Your Next Digital Transformation

Harvard Business Review

Although digital investment is almost unquestionably the right course of action for most firms, organizations still struggle to create the desired results. While most executives are pros at managing change, digital transformation is a much deeper change than the usual process or system update.