Leading Blog
FEBRUARY 10, 2011
In my personal experience, travel can be invaluable. Daniel Patrick Forrester, Consider. Many enterprises—from Google and GE to sports teams—encourage regular meditation or related mental exercises. To the extent each day can be seen as a sort of lifetime in itself, meditation or prayer can also be viewed as a sabbatical of sorts.
Eric Jacobson
JANUARY 4, 2021
Jerold Zimmerman and Daniel Forrester -- Authors of Relentless: The Forensics of Mobsters' Business Practices “2021 will not be a return to 2019. Many industries will forever be altered: cruise lines, retail, restaurants, business travel, and higher education. 2019 is gone for good.
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Harvard Business Review
APRIL 26, 2011
To understand the work, first you need to understand an airport's business model: its real customer isn't travelers, but the airlines that rent the gates and terminals, much like a mall owner leases space to retailers. The team kicked off by conducting in-airport interviews with travelers.
Harvard Business Review
MARCH 31, 2016
“Things were different once upon a time before the railroads turned farms into cities… The traveling [sales]man is a middleman and the evolution of business is gradually eliminating the middle man.” Forrester Research predicted that one million B2B salespeople will become obsolete by 2020, lost to e-commerce.
Skip Prichard
JULY 19, 2021
A couple of years ago, my wife and I were traveling in Europe and visited a close personal friend, Rick, who was employed as a public affairs officer on a U.S. That boss was Admiral Forrest Faison, and he was Commander, Navy Medicine West (NMW). Even seasoned leaders get this wrong, and numerous opportunities to improve trust are lost.
Harvard Business Review
JULY 17, 2014
Similar reform in the relationship between marketing, finance and analytics is taking place across many sectors – from manufacturing and retail, to financial services, travel and entertainment, pharmaceuticals and toys. Organizational Anachronisms Exposed. It’s completely reframed the conversation.”
Harvard Business Review
JULY 27, 2017
Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines. In other words, shift the focus from reach and frequency to the moments that matter most to your customers and your business. Insight Center. Crossing the Digital Divide.
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