Terry Starbucker

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Goldilocks, The Three Bears, And Effective Goal Setting

Terry Starbucker

Once upon a time, there was a little girl called Goldilocks…… I’ve done a lot of budgeting, planning, and goal setting over the course of my career. This was a goal typically tied to an operating metric, like the Net Promoter Score, or the company’s “fault rate&# (i.e. Why would I do such a thing?

Goal 283
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Dream Adjusters: Why Company Leaders Also Have To Be Chief Calibration Officers

Terry Starbucker

Setting the right targets and goals over the short and long terms is a fine art that requires a delicate blend of unbridled optimism and cold-eyed realism, sometimes bordering on schizophrenia. (I’ve 3) Dream and Goal set realistically in a 12-24 month window, and, this is very important: If you hit them, raise the bar quickly.

BHAG 391
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Get In The Groove: The Flywheel and Total Enterprise Alignment

Terry Starbucker

We all intuitively understand this concept, whether we picture a flywheel or not – how we start a goal-hitting process is critically important. It’s the leader showing the way to Total Enterprise Alignment : Connecting the goals with the values of the business. You’re “in the groove”. Pushing that message down to EVERY person.

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The Most Important Question Every Leader Must Answer – Before It Is Asked

Terry Starbucker

When we first started we more or less just “put it out there”, explaining the mechanics of the metric, the way it was compiled and scored, and setting a company goal. The metric performed reasonably well, but we hit a plateau and missed our goal. We had these sessions multiple times over the course of a year.

Metrics 233
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The 10 Triumphs That Lead To Great Leadership

Terry Starbucker

There is a lot of “we”, and very little “I” The Triumph of Clarity - There is no doubt among the team as to the vision, goals and values of the company. They are clear, they are understood, and they are relatable to and aligned with their own personal goals and objectives.

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Pop! Why Leadership Is All About Piercing Bubbles

Terry Starbucker

The businesses that succeed are the ones that can find a way to connect the dots between the high level and the ground level goals – to “pierce” that bubble, that barrier. IF we all did those two things, faithfully and well, then both the high level and ground level goals would be met. “POP!!

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Leadership And The Flywheel Effect: Don’t Forget The Grease

Terry Starbucker

We all understand this concept, whether we picture a flywheel or not – how we start a goal-hitting process is critically important. It’s the process of: Connecting the goals with the values of the business. You’re “in the groove&#. Distilling that connection into a simple message. It is worth the extra effort.

Collins 319