HR Digest

NOVEMBER 4, 2020

As we continue to bring our culture to life in our operating model and our HR practices, we continue to use surveys, crowdsourcing, focus groups and other tools to ensure our people are heard. From there, we used a grassroots cascade to bring the elements into our teams, empowering all 3Mers to define how they would bring the culture to life.

Human Resources 132

Human Resources Focus Group Crisis Definition 132

Chart Your Course

APRIL 3, 2014

Instead, look for a candidate who fits your company in attitude, goals and personality. Internship programs help college students develop professional skills and get a feel for what day-to-day operations look like. Hire the Underdog. Looking for the best of the best doesn’t always mean the highest scores, best grades or right look.

Human Resources 178

Human Resources Survey Health Care Diversity 178

Harvard Business Review

NOVEMBER 9, 2016

No one wants to toil away at a health care improvement effort only to see that progress disappear as systems and processes revert to the old way of doing things. Leading health care organizations recognize that improving care isn’t enough; having a systematic approach to sustaining improvement is equally important.

Health Care 9

Health Care System Metrics Operations 9

Harvard Business Review

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. It ensures alignment of goals, resources, and people. Continuous improvement is a constant quest.

Health Care 11

Health Care System Metrics Report 11

Harvard Business Review

JUNE 12, 2012

Kaiser Permanente (KP), one of the largest health care providers in America, has a clear mission: improve health. This health care leader is showing how an authentic, mission-driven connection to global issues can drive change. KP is not a minor player in a health care industry that accounts for 16% of U.S.

Health Care 10

Health Care Operations Supply Chain GDP 10

Harvard Business Review

MARCH 28, 2018

Consider that in just the first two months of 2018, 24 health care provider organizations reported data breaches affecting over 1,000 patients each, a 60% increase over the same time period last year. Health Care’s New Frontier. How technology is changing the design and delivery of care. Insight Center.

Health Care 9

Health Care Forrester Policies Tactics 9

Harvard Business Review

SEPTEMBER 13, 2012

The Emergence of Health as the Business of Health Care. On January 19, 2012, after 131 years of operation, the Eastman Kodak Company filed for Chapter 11 protection in U.S. With the advent of digital imaging, Kodak was outpaced by other companies that could better achieve consumer goals. What Business Are We In?

Health Care 16

Health Care Levitt Film Chemicals 16

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

Health Care 8

Health Care Metrics Technology System 8

Harvard Business Review

NOVEMBER 8, 2018

Physician discontent over deteriorating working conditions and growing risks to patient care has risen to alarming levels in European hospitals. To understand physicians’ evolving reality, Bain’s biennial Europe Front Line of Health Care Survey tracks European practitioners’ attitudes, priorities and decision-making power.

Health Care 10

Health Care Technology Efficiency Survey 10

HR Digest

NOVEMBER 4, 2020

In this leadership philosophy, the main goal of the leader is to serve, and to share power and put the needs of team members first, to help your team develop and perform as highly as possible. In my 17 years at Kellogg, I held positions ranging from Legal, to Operations, to Senior Vice President of Global Human Resources.

Human Resources 52

Human Resources Globalization Crisis Health Care 52

Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. Prior research in healthcare and other industries makes clear the importance of team stability for team performance in general, yet stable teams are not always possible with chaotic 24/7 operations and heterogeneous work schedules. Insight Center.

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Health Care Teamwork Operations Team 8

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

FEBRUARY 9, 2017

The company begins with a goal, such as safely carrying 250 passengers nonstop from New York to London in under six hours, and follows a disciplined approach to identify the components and subsystems that meet those requirements. We then plop them into an ICU or operating room and hope that they somehow work together.

Health Care 8

Health Care Engineering System Gordon 8

Harvard Business Review

NOVEMBER 1, 2017

Transforming Health Care. There were three design goals: engaging participants, making a good initial impression on them, and making it simple for them to participate in the program. Insight Center. Sponsored by Medtronic. How leading providers are delivering value for patients. Design the service for the patient.

Health Care 12

Health Care Participative Wireless Pharmaceuticals 12

Great Leadership By Dan

JULY 3, 2014

Advisor Ira Magaziner’s recently released 1995 memo to President Bill Clinton about his ‘ultraliberal’ wife’s perceived influence on health-care reform hints at Hillary Clinton’s real influence as a spouse. Could Thomas Cromwell or Cardinal Richelieu have operated as effectively in the dark if their spies had all been on LinkedIn?

Influence 229

Influence Media Health Care Follow-up 229

Harvard Business Review

JUNE 23, 2017

Smith was ready to be discharged home after his laryngectomy, an extensive operation that removes a patient’s throat due to cancer. The care team ultimately found him a temporary rehabilitation facility where he recovered for two weeks until he was ready to go home. The Leading Edge of Health Care. Insight Center.

Health Care 10

Health Care Diversity Armstrong Learning-by-Doing 10

Harvard Business Review

OCTOBER 29, 2013

Technological improvements in health care have given us the quality of life we enjoy today. But chronic conditions, end-of-life care, and an aging society will bankrupt the United States if it doesn’t make dramatic changes to its health care system. health care is stuck in the craft mode.

Health Care 8

Health Care Cost Lean Production Offshoring 8

Harvard Business Review

DECEMBER 11, 2015

In doing so, suggested Jerry Solon, PhD, of the University of Pittsburgh, it is possible to start making real inferences about the inputs (health care services) that generate an output (treating a patient). health care. The second and less obvious reason is the state of the wiring of all health care transactions.

Health Care 8

Health Care Analysis Constraint Transportation 8

Harvard Business Review

OCTOBER 30, 2017

Finally, health care, which has been largely immune to the forces of disruptive innovation , is beginning to change. health care keeps getting costlier. These astronomical costs are largely due to the way competition works in American health care. Transforming Health Care. Insight Center.

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Health Care Innovation Insurance Disruptive Innovation 8

Harvard Business Review

MAY 8, 2018

It’s what health care might seem like to doctors, patients, and regulators around the world as new methods in machine learning offer more insights from ever-growing amounts of data. Health care regulators must also explore new ways to govern the use of these methods. Lives could depend on it.

Health Care 8

Health Care Credit Scoring Constraint Learning-by-Doing 8

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Define the goal. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

DECEMBER 22, 2014

One of the main justifications for the mergers and acquisitions sweeping the health care industry is greater integration between the physicians and teams that care for patients. We chose to support independent medical centers by creating the Mayo Clinic Care Network. But consolidation does not ensure integration.

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

NOVEMBER 15, 2013

While the current debates over the Affordable Care Act (ACA) revolve around the individual mandate and the exchanges, one of the most important features of the law doesn’t take effect until 2018: the so-called Cadillac tax. The ideal solution to this problem would to treat health insurance like wages, addressing all three of these issues.

Health Care 8

Health Care Insurance Policies Cost 8

Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Its network of twenty-three hospitals and 160 clinics provides more than half of all health care delivered in the region.

Deming 28

Deming Health Care System Cost 28

Harvard Business Review

DECEMBER 16, 2016

The cultural and operational challenge for incumbent financial services firms was enormous. Innovating for Value in Health Care. By applying insights drawn from analysis of data from its 20 million users, Mint can recommend highly targeted financial products to individual customers that align with their financial goals.

Health Care 8

Health Care Insurance Wireless Cost 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

NOVEMBER 6, 2018

health care system. Many have received unpleasant surprises, such as a medical bill they expected to be covered by their health insurance or an unexpectedly expensive bill for a simple service. We used this index to assess how health care literacy affected the performance of nine consumer experience touchpoints.

System 10

System Planning Health Care Insurance 10

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Teams of health care professionals, as found in clinics and hospitals. Corporations working with public sector and non-profit organizations to achieve mutual goals in the communities.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

MAY 3, 2018

If health systems are truly going to improve the value of the care they deliver, they need to enlist doctors in the effort. According to a national survey conducted by University of Utah Health, 89% of physicians believe the overall cost of health care in this country is too high. Take groin hernia surgery.

Cost 8

Cost Health Care Operations Metrics 8

Harvard Business Review

APRIL 10, 2015

These individual objectives are also aligned with larger organizational goals to ensure team members are prioritizing effectively. The status quo in many healthcare institutions is to put the doctors in charge of running the operation. Instead, we develop and recruit specialists to fill those core operations functions.

Health Care 8

Health Care System ROI Analysis 8

Harvard Business Review

NOVEMBER 22, 2016

Building market share by delivering rich, intuitive experiences is a key goal for all organizations. For health insurers, this customer centricity is an imperative. Individual consumers now have increasing freedom to shop for health plans and to choose how they spend their healthcare dollars.

Health Care 8

Health Care Planning Content Insurance 8