Strategy Driven

MAY 13, 2011

Since 1969, Communispond has helped over 600,000 client associates – including CEOs, board chairs, sales leaders, sports, media, and political figures – to achieve business goals by communicating with clarity and power. If the boss isn’t clear on the project’s purpose, describe its goal. Step 2: Report the headlines.

Kaplan 68

Kaplan Audience Chief Executive Officer Seminar 68

Harvard Business Review

OCTOBER 26, 2017

Even when the overall aim is stability, often there are still change goals: to reduce variability, cut costs, reduce the time required, or reduce turnover, for example. Each innovation brings lessons that inform ongoing operations. Instead, focus on some important goals that are not being accomplished.

Management 8

Management Kaplan Short-term Innovation 8

Strategy Driven

NOVEMBER 26, 2010

Since 1969, Communispond has helped over 600,000 client associates – including CEOs, board chairs, sales leaders, sports, media, and political figures – to achieve business goals by communicating with clarity and power. He also served as President of Kaplan College, a division of Kaplan Inc.,

Library 70

Library Kaplan Newsletter Audience 70

Strategy Driven

NOVEMBER 21, 2011

Since 1969, Communispond has helped over 600,000 client associates – including CEOs, board chairs, sales leaders, sports, media, and political figures – to achieve business goals by communicating with clarity and power. He also served as President of Kaplan College, a division of Kaplan Inc., Consider leaving a comment!

Power 56

Power Audience Kaplan Short-term 56

Strategy Driven

NOVEMBER 19, 2010

Since 1969, Communispond has helped over 600,000 client associates – including CEOs, board chairs, sales leaders, sports, media, and political figures – to achieve business goals by communicating with clarity and power. He also served as President of Kaplan College, a division of Kaplan Inc.,

Planning 50

Planning Audience Succession Library 50

Harvard Business Review

MARCH 15, 2011

Realizing that I am accountable for assuming career responsibilities commensurate with my life goals has been an epiphany for me. Lattice organizations provide options that align career aspirations and personal needs with corporate objectives and operational requirements. More than a few mornings I fell asleep in the shower.

Kaplan 14

Kaplan Short-term Career Long-term 14

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

OCTOBER 22, 2015

The HBS team has been using Time-Driven Activity-Based Costing (TDABC), an approach initially proposed by one of us (Bob Kaplan) and Michael Porter, to help providers pursue the value-based delivery of care. Unfortunately, fewer than 20% of patients had completed both pre- and post-operative surveys.

Mayo 8

Mayo Health Care Committee Project 8