Harvard Business Review

JUNE 30, 2017

This is a particularly acute issue at the entry level, where employers have come to accept that high levels of attrition and low levels of productivity and quality are normal. The business model of Generation, a youth employment nonprofit founded by McKinsey & Company, where we both work, is based on that assertion.

Training 11

Training ROI Attrition Metrics 11

Harvard Business Review

NOVEMBER 5, 2015

We created a metric that reflects the number of ways companies use marketing analytics in 11 areas from customer acquisition to multichannel marketing. Across all companies this “use metric” has a mean of 2.9 standard deviation = 3.22). For marketing ROI, the figure is 0.61%.

Marketing 8

Marketing ROI Metrics B2C 8

Harvard Business Review

JULY 2, 2012

Think about how your company sets prices: Are you confident that your prices capture the value of your products and services? McKinsey & Co. But to garner the highest price, your sales force needs to confidently articulate why your product offers the highest value compared to rivals. I argue that it's better pricing.

Price 14

Price Strategy P&L Incentives 14

Harvard Business Review

FEBRUARY 12, 2016

People were asked about GM products, upholstery textures, colors, vehicle designs, and technology, and their feedback was incorporated into GM vehicles. social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

MARCH 3, 2015

Consider: The most common metrics for evaluating social media are likes, tweets, reviews, and click-through-rates (CTRs) for online ads — not cause-and-effect links between the medium and market results. With new media, therefore, great expectations are common and missing the goal is understandable: it takes practice and learning.

Media 8

Media Advertising Public Relations Forrester 8

Harvard Business Review

JULY 29, 2014

As growth became a competitive imperative, business leaders began seeing the firm as a system of investment rather than a system of production. What Kunkle is particularly known for is bringing a cross-functional perspective to talent strategy at the consumer products companies she serves. Let’s think about the realm that the CFO led.

CFO 11

CFO Charan Intangible Assets Human Resources 11

HR Digest

NOVEMBER 9, 2023

percent of senior managerial and directorial roles , according to McKinsey. Criteria for Progression : Outline the factors, such as skills development, experience, or performance metrics, that contribute to an employee moving within the salary band. percent of the U.S. population according to Gallup , but hold only 1.2

System 52

System How To Benchmarking Diversity 52

Harvard Business Review

FEBRUARY 5, 2018

By 2026, the McKinsey Global Institute estimates that demand for translators in the United States alone may reach two to four million. improving product quality in manufacturing) or cross-organizational initiatives (e.g., reducing product delivery time). What does a translator do? in their domain is important.

Supply Chain 8

Supply Chain McKinsey Engineering Agility 8

Harvard Business Review

DECEMBER 24, 2015

McKinsey points out that social media is a great place for B2B marketers to uncover early intelligence on competitor developments and on customer problems, needs, and beliefs. That’s because not all social media discussion revolves around B2C products. Identify your key audience and goals to achieve.

B2B 8

B2B Media B2C Marketing 8

Harvard Business Review

DECEMBER 19, 2012

According to a survey of social media users by the joint Nielsen-McKinsey venture NM Incite, 33% of respondents say they'd recommend a brand that offered a quick but ineffective response, nearly double the number (17%) who'd recommend a brand providing a slow but effective solution. The metrics.

Balanced Scorecard 9

Balanced Scorecard McKinsey Media Metrics 9

Harvard Business Review

APRIL 27, 2015

By now, your company probably has a new busi­ness incubator, an idea wiki, a disciplined process for mining customer insights, an awards program for successful innovators, and maybe even an outpost in Silicon Valley—all fine ideas—and yet, most likely, it still struggles to meet its growth goals and seldom thrills its customers.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

AUGUST 21, 2017

It wasn’t until I moved to Paris in 1997 to become Finance Manager for Disney Consumer Products Europe, Middle East, and Africa that I experienced someone setting a non-negotiable boundary for herself. But so did my peers, whether or not they had children, partners, or aging parents. It was just the industry and firm norm.

Team 12

Team Conference Restructuring McKinsey 12

Harvard Business Review

JULY 17, 2013

New school marketers, typically those closer to social marketing channels targeted at Millennials, are telling me they''re having a hard time getting their projects funded internally because old school marketers in the C-suite don''t understand the new context and metrics driving social marketing. So how do you gain footing in this new arena?

Marketing 9

Marketing How To Brand Storytelling 9

Harvard Business Review

DECEMBER 13, 2016

No single metric has more drama surrounding it than quarterly revenue. Their boards push aggressively on quarterly sales goals. Here’s an example from an SVP of product for a once-promising $20 million software company: We raised over $100 million in venture capital but were still figuring out a repeatable business model.

Strategy 8

Strategy Short-term Long-term Metrics 8

Leading Blog

DECEMBER 7, 2022

Smart Growth : How to Grow Your People to Grow Your Company by Whitney Johnson (Harvard Business Review Press, 2022) Growth is the goal. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. Blog Post ).

Books 369

Books Leadership P&L Blog 369

Harvard Business Review

JUNE 13, 2012

We're delighted to announce the winners of the Long-Term Capitalism Challenge , the third leg of the HBR/McKinsey M-Prize for Management Innovation. The athletic apparel giant has also engaged a broad base of partners (and competitors) in innovation toward that goal. Story by Juan Carlos Rojas Serrano, DaviPlata. Congratulations, all!

Organization 13

Organization Cooper McKinsey Long-term 13