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Why Management Matters: Welcome to the HBR Insight Center

Harvard Business Review

Consistent with our original purpose, our goal today is to acquire and publish the world's best ideas for improving the practice of management. And like the rest of the media world, we rely on the metrics of our industry. Our goal now is to keep publishing ideas that matter, for at least another 90 years.

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Strong Patient-Provider Relationships Drive Healthier Outcomes

Harvard Business Review

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

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The Big Trends Changing Community Development

Harvard Business Review

There are many efforts underway to define better outcome metrics and track them over time. But all this has been changing. There is a growing global awareness that we are not measuring developmental or humanitarian impacts correctly. And there is a growing resolve to talk honestly about what is working and what is not.

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The Changing Role of Global Leaders

Harvard Business Review

The company would double the size of its business, he said, by channeling its efforts toward achieving eight ambitious goals by 2020 — among them, doubling the proportion of Unilever's portfolio that meets the highest nutritional standards, and halving the water associated with the consumer use of its products.

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How Marketers Can Connect Profit and Purpose

Harvard Business Review

Six years ago, Harvard’s Michael Porter and FSG’s Mark Kramer made the bold statement that shared value — the idea that the purpose of a company is to achieve both shareholder profit and social purpose — would “reinvent capitalism.” Andy Roberts/Getty Images.

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Value-Based Health Care Is Inevitable and That’s Good

Harvard Business Review

That breakthrough is value-based care, the goal of which is to lower health care costs and improve quality and outcomes. The goal of value-based care is to fix that. One-year contracts hold our doctors accountable, with yearly performance reviews that include each doctor’s quality metrics, clinical outcomes, and research.

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

The HBS team has been using Time-Driven Activity-Based Costing (TDABC), an approach initially proposed by one of us (Bob Kaplan) and Michael Porter, to help providers pursue the value-based delivery of care. One of the team’s central findings is that TDABC cannot be delegated to the finance function.

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