Leading Blog

SEPTEMBER 1, 2021

Your personal goals need a long-term strategy. When we iterate without a clear vision or strategy, our products become bloated, fragmented, and driven by irrelevant metrics. Drawing on principles from business and behavioral economics, the book shows readers from all walks of life how to provoke action as a mechanism to advance.

Books 318

Books Long-term Leadership Short-term 318

Tanveer Naseer

MAY 12, 2015

Rather, these leaders understood that the key to creating a compelling vision or goal that others would want to be a part of requires that we put our focus on how to create a supportive environment; that as leaders, we need to care more about doing right by our employees, than on being right [ Share on Twitter ].

Emotional Intelligence 100

Emotional Intelligence Self-aware Environment Politics 100

Harvard Business Review

OCTOBER 4, 2013

In the mid-1990s, researchers Shelley Taylor of UCLA and Peter Gollwitzer at NYU discovered that when contemplating a decision we have not yet made, virtually everyone will temporarily exhibit the same personality traits — neuroticism, low sense of control, pessimism — that the Michigan study linked to indecisiveness.

Incentives 12

Incentives Metrics Taylorism Taylor 12

Harvard Business Review

MAY 16, 2013

Now we can lace up a pair of "smart" sneakers and instantly shift from running by feel to running by metrics. Once a person crosses that threshold they are " massively more likely " to keep running by metrics than by feel alone. Frederick Taylor''s famous Time and Motion studies aimed to make factory work more scientific.

Taylorism 8

Taylorism Taylor Wireless Early Adopters 8

Harvard Business Review

SEPTEMBER 8, 2011

It can spur creativity and accelerate actions designed to meet important goals. It's the basis for their goals. Once compensation depends on improving a particular score, people tend to focus on the metric rather than on what it tells you about what customers want or need. Done right, it can reinforce a company's values.

Incentives 14

Incentives Metrics Sample Survey 14

Terry Starbucker

FEBRUARY 8, 2010

A few years ago my company started tracking a customer service metric, based on specific customer feedback. When we first started we more or less just “put it out there”, explaining the mechanics of the metric, the way it was compiled and scored, and setting a company goal. Thanks again to you all, and all the best!

Succession 284

Succession Simon Metrics Tactics 284

CO2

JUNE 29, 2010

Evolutionary psychology also rightly points out that leaders and followers can often have quite different goals and agendas. It is very important for leaders wanting to create Self-Starters to articulate a clear vision, values and set of goals for their teams, as this type operates by seeking forgiveness rather than permission.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129