Modern Servant Leader

NOVEMBER 8, 2012

You think Servant Leadership doesn’t work “in the real world” I guess organizations practicing servant leadership like Southwest Airlines, Vanguard, REI, U.S. Military and many, many more don’t operate in the “real world” As I exclaim the benefits of Servant Leadership, I see that look in your eye.

Reis 198

Reis Airlines Education Long-term 198

Harvard Business Review

FEBRUARY 25, 2014

After working with numerous marketers, we developed the Intelligent Brand Framework to provide a structure for thinking about marketing investments across creative and operational disciplines, using a combination of data-driven and human-centric approaches. The goal is to help marketers find balance.

Marketing 9

Marketing Reis Brand Retail 9

Harvard Business Review

MAY 14, 2015

As Eric Reiss describes , “The goal of such early contact with customers is not to gain definitive answers. ” (emphasis mine) Compare this with the empathetic approach to design , where the goal is to build an emotional connection with people – to feel what they feel, and to build a human relationship with them.

Productivity 8

Productivity Products Reis Definition 8

Thin Difference

APRIL 11, 2019

Instead of operating top-down, power is distributed throughout the organization, giving individuals and teams more freedom to self-manage, while staying aligned to the organization’s purpose. However, each circle has the authority to self-organize internally to best achieve its goals. Key Elements of Holacracy.

Organization 62

Organization ESOP Cooper Reis 62