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Tony Mayo

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Bottom-up Leadership Works | Top Executive Coaching with Tony Mayo.

Tony Mayo

JULY 30, 2009

That means those staff who actually meet customers, or run operations, tell the boss what works, rather than vice versa. Imperious, dictatorial leaders who are out of touch with the shop floor do not achieve sustained success. It means delegating responsibility in order to empower staff.

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Bottom-up Mayo Executive Coaching Execution 135
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Encourage Employees to Talk More

Tony Mayo

OCTOBER 13, 2010

The more successful people are more energetic. – Alex “Sandy&# Pentland MIT Human Dynamics Lab in Harvard Business Review Another study, at a bank’s telephone call center, showed that operators who spent their breaks speaking to coworkers not only got more work done but experienced less workplace stress.

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Mayo Executive Coaching Efficiency Handbook 146
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