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Improve Your Customer Service Experience (TV Video Interview with Shep Hyken)

Let's Grow Leaders

Our favorite definition of culture comes from Seth Godin, which is simply “people like us do things like this.” The post Improve Your Customer Service Experience (TV Video Interview with Shep Hyken) appeared first on Let's Grow Leaders. ” “How can we truly advocate for our customers?”

Video 413
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This Is Broken (with Seth Godin).

Rich Gee Group

home about rich our team news our fans services executive coach business coach speaking inspire media knowledge books affiliates contact Rich Gee Group 203.500.2421 This Is Broken (with Seth Godin). In this entertaining talk — Seth Godin gives a tour of things poorly designed, the reasons why they are that way, and how to fix them.

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LeadershipNow 140: March 2020 Compilation

Leading Blog

Here are a selection of tweets from March 2020 that you don't want to miss: VIDEO: Series of 1-min videos on fear, connectedness, resilience and more from @JohnBaldoni. Seth Godin Hates Being Organized by @danshipper Don’t ask: am I organized enough? VIDEO: John Baldoni on Building Your Self-Awareness via @YouTube.

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Leading in the Social Media Revolution (Presentation Video)

Modern Servant Leader

The abridged video is below or on YouTube at the link. 0:36 Seth Godin / Tribes. - What has changed is the technology that is enabling, empowering and really, demanding greater servant leadership. Highlights from presentation include: Introduction. - 1:02 Kleenex / Greenpeace / Kleercut. Why you should care – 2:26. -

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Our Book Now in Korean + New Video Interview

Michael Lee Stallard

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit Our Book Now in Korean + New Video Interview Published by Michael Lee Stallard on September 20, 2010 04:42 pm under E Pluribus Partners , Uncategorized , connection culture A couple news items to report. why is everyone smiling?

Video 207
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Video Book Club: Difficult Conversations

Next Level Blog

In this video clip, I talk through one of the main ideas in the book.   It’s full of practical and proven ideas for moving from talking past each other to talking with each other to solve problems. My copy is full of notes in the margins.

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Video Book Club: The Leadership Pipeline

Next Level Blog

In the video review, I walk through the simple yet resonant model of career path transitions that the authors Charan, Drotter and Noel outline in the book. The book has been around for about ten years and it’s become a go to resource for anyone charged with developing senior leaders.