Next Level Blog

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What Leaders Can Learn from the Most Efficient Exit Interview Ever

Next Level Blog

For executives and managers, the default response is often a version of fight – to hammer on deadlines, drive for results, to lose patience with what they view as friction and pushback. It puts our sympathetic nervous system on a hair trigger and the fight or flight response kicks in.

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How to Make Your Performance Review Process Suck Less

Next Level Blog

If you’ve done a good job of staying engaged with your people throughout the year, you shouldn’t have to use the annual review to deliver a surprise message or drop the hammer about something that didn’t get done. First, make the process more prospective and less retrospective.

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Three Ways to Tailor Your Communications to Your Audience

Next Level Blog

You’re probably familiar with the saying that if you’re good with a hammer, everything looks like a nail. That approach may work in construction but it doesn’t in communications. To be an effective communicator you need to custom-fit your approach by being outcome-oriented and audience specific.