Harvard Business Review

MAY 15, 2012

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

Process 12

Process Innovation Hammer Resistance 12

The Horizons Tracker

FEBRUARY 5, 2020

It’s an argument that Haas Business School’s Henry Chesborough wholly agrees with, and outlines the case for a more open way of innovating as the solution to this productivity paradox in his latest book, Open Innovation Results. Innovation dissemination , which is the movement of these ideas and technologies into mainstream usage.

Innovation 106

Innovation Productivity Products Technology 106

Strategy Driven

MAY 4, 2020

Business equipment, whether computers, cloud storage systems or freight shipping trucks, are always an investment that is worth it. A lot of the time, companies try to stick to the systems and tools they are used to as it saves them needing to retrain their employees. Innovative Appearance. But only if you know how to use it.

Hammer 68

Hammer Efficiency Tools Innovation 68

Harvard Business Review

JANUARY 3, 2013

Avis has taken an interesting (and bold) step by acquiring Zipcar, absorbing an innovative but struggling competitor at what is likely to be seen as a bargain price while acquiring a small but desirable customer base and gaining a foothold in the rapidly growing world of collaborative consumption.

Disaggregation 9

Disaggregation Hammer Mass Marketing Gordon 9

Harvard Business Review

OCTOBER 16, 2014

Consider Google’s Nest or Schlage’s digital locks or smartphone-controlled home lighting systems. As cognitive scientists put it things like hammers became a part of the body’s “extended periphery” and are “functionally a component of the [subjects’] smoothly coping IDS.”. So, what might a “handy” IoT offering look like?

Hammer 9

Hammer Fashion Sample Information Technology 9

Harvard Business Review

MARCH 29, 2017

These companies are investing millions into intelligent systems for situation assessment, prediction analysis, learning-based recognition systems, conversational interfaces, and recommendation engines. They see intelligent systems as solutions for sales, logistics, manufacturing, and business intelligence challenges.

Technology 8

Technology Hammer Analysis Competitive Advantage 8

Harvard Business Review

DECEMBER 4, 2017

Toffel: I thought Paul Polman was spot-on when he was breaking down the challenge of corporate sustainability into tactical and systemic issues. But then more pressingly, I think, he talks about the need for system change. Winston : I agree with Mike that the focus on system change was notable.

Project 8

Project Advice Henderson Short-term 8

The Horizons Tracker

OCTOBER 21, 2020

The researchers have developed a machine learning system to assess a task and identify whether it’s one that would be best performed by a human expert or technology. In that sort of scenario, it’s important for the system to be especially sensitive to their time and only ask for their help when absolutely necessary.”.

Govindarajan 79

Govindarajan Technology Hammer Process 79

Harvard Business Review

JANUARY 11, 2017

Looking at LVMH’s efforts, I’ll highlight three areas where I see great impact and innovation: managing carbon and energy, building a connection with customers around brand purpose, and working closely with suppliers. The most innovative part of LVMH’s carbon strategy is the use of an internal carbon fund.

Supply Chain 8

Supply Chain Payback Period Brand Energy 8

Harvard Business Review

AUGUST 28, 2017

We include five categories of AI technology systems: robotics and autonomous vehicles, computer vision, language, virtual agents, and machine learning.). With the AI field recently picking up its pace of innovation after the decades-long “AI winter,” technical expertise and capabilities are in short supply.

Survey 12

Survey Execution First-mover Advantage Technology 12

Harvard Business Review

SEPTEMBER 21, 2016

Using new technology and business models, Apple’s iOS and Google’s Android mobile operating systems whacked Microsoft hard enough that the sale of Windows-based PCs fell. They used new technology to hammer ad-supported media. Taxis are a more mundane, and maybe surprising, example.

Technology 8

Technology Hammer Operations Magazine 8

Harvard Business Review

MAY 14, 2015

The buds of innovation are fragile, and are easily squashed by critique or a view of the competitive market environment. Where are there broken products and systems that lead to unwanted pain or unnecessary churn? This provokes an internal dialogue – a relationship – between a person and the product, system, or service.

Productivity 8

Productivity Products Reis Definition 8

Strategy Driven

APRIL 22, 2011

Normal” leadership is a complex system of behaviors that can tolerate a lot of little mistakes. Because innovation requires it. But if your employees take a risk and fail, and you come down on them like a hammer, guess what? In other cases, they never learned these fundamentals or mastered them earlier in their career.

CEO 57

CEO How To Venture Capitalist Follow-up 57

Harvard Business Review

SEPTEMBER 16, 2014

In Davos we had a bunch of hardcore mainstream investors explore whether social impact bonds to combat childhood obesity could fit into their investment strategy — because with childhood obesity, 20 years down the line you have huge drain on the health system, you can therefore monetize the cost. We don’t want to go there.

Insurance 9

Insurance Bond Hedge Bottom-up 9

Harvard Business Review

APRIL 27, 2015

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

JANUARY 14, 2016

Nineteen days later, as rescue crews grew desperate, a 24-year-old field engineer named Igor Proestakis decided to travel to the site with what he hoped was a breakthrough idea: using a particular drilling technology, called cluster hammers, to cut through the collapsed rock. Innovation in Cities. Insight Center.

Engineering 8

Engineering Project Benchmarking Hammer 8

Harvard Business Review

MARCH 7, 2011

They try to institutionalize process improvement — that is, put in place the right mechanisms in their management systems so that their business processes don't become grossly unproductive in the future. What's more, the company helped develop Hammer's PEMM concept and is now training Lean managers.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

APRIL 2, 2014

Shiller hammered away on this point in the ‘80s, and in fact Fama also published some of the same observations. As we think about the stability of the financial system, large swings in asset prices and big changes in risk premia can be very important, and relatively hard to arbitrage away. They tend to be followed by declining prices.

CAPM 8

CAPM Discount Price Finance 8

Harvard Business Review

JANUARY 7, 2011

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Nobody was left to care about process performance after the system went live. Why do you think so few companies have process owners?

Process 15

Process Champy Competitive Advantage Hammer 15