article thumbnail

Refuse to be Offended (Justin Maust)

Let's Grow Leaders

Sometimes a leader needs to be the hammer. Allow the hammer to strike you so that you can effectively support the structure. It’s impossible for the hammer to hold the structure together alone…the nail is his only hope. Bad hammers ruin good nails. When hammers refuse to swing, nothing gets built.

Hammer 317
article thumbnail

Faster Cheaper Better: A book review by Bob Morris

First Friday Book Synopsis

Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done Michael Hammer and Lisa Hershman Crown Business (2010) How to create a more logical and more efficient network of processes for getting work done Michael Hammer’s death two years ago at age 60 was a tragic loss to his family members, friends, and [.].

Hammer 85
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lisa Hershman: An interview by Bob Morris

First Friday Book Synopsis

Lisa Hershman is a seasoned business professional and author, who brings a wealth of real-world experience and an innovative style to her position at Hammer and Company. Prior to joining Hammer and Company, she served as Corporate Senior Vice President of Operational Excellence at Avnet, Inc.,

Hammer 80
article thumbnail

Please Don’t Hire a Chief Artificial Intelligence Officer

Harvard Business Review

As the market has matured, AI is beginning to move into enterprises that will use it but not develop it on their own. The very nature of the role aims at bringing the hammer of AI to the nails of whatever problems are lying around. For AI to work in the enterprise , the goals of the enterprise must be the driving force.

Hammer 8
article thumbnail

A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

AI technologies like neural-based machine learning and natural language processing are beginning to mature and prove their value, quickly becoming centerpieces of AI technology suites among adopters. Our results suggest there’s still time to climb the learning curve and compete using AI.

Survey 12
article thumbnail

The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Shifting from Drucker's erudition and measured tone to Hammer's revolutionary and provocatively violent declarations ("don't automate, obliterate") was a bit dizzying. Thought leaders "lead" by staying ahead of the curve — by recognizing and writing about managerial ideas before they become too mature.

article thumbnail

Uniting the Religions of Process Improvement

Harvard Business Review

Business Reengineering's high priest said core process owners, process maturity, and performance measures are what count. In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement.