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Voice of Experience: Lis Brown (Accenture)

First Friday Book Synopsis

Here is an excerpt from a profile of Lis Brown (Application Management Outsourcing Lead, Accenture) written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business.

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7 Reasons Why You Can’t Do It Yourself

Strategy Driven

Outsourcing may appear as a less cost-effective solution, but it is likely to drive more satisfying outcomes than any automated or smart tech tool. Just as anybody can use a hammer, only trained professionals can build a house. Google Analytics API offers extensive flexibility in analyzing users’ behaviors and automating reports.

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Change management and sales: influencing the buying decision path

Strategy Driven

We are holding a hammer, waiting for the time when they are ready with a nail. We just need to help them do it themselves. When we enter too early for them, we potentially speak to the wrong person/people, at the wrong time – and then we sit and wait while they figure it out. But this is a much more efficient way to do this.

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The 5 Requirements of a Truly Innovative Company

Harvard Business Review

In our experience, it can take several months for a company to hammer out its defini­tion of innovation. Global supply chains have been optimized, business processes have been outsourced, and huge investments have been made in new IT tools.