HR Digest

NOVEMBER 4, 2020

Kristen Ludgate, who leads 3M’s human resources team, talks to The HR Digest about the “15% culture” philosophy that has helped attract the industry’s most driven workers and how tough times can have a motivational impact on the workforce. It was not a top-down approach, even though this work was sponsored by our CEO and senior team.

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Human Resources Focus Group Crisis Definition 132

N2Growth Blog

FEBRUARY 8, 2019

At some point founders need to shift their focus from making the idea real to building a team and then an organization that will make the idea real. There are warning signs you may be stuck in founder-mode and not making the turn to leadership. Your team and your organization need you to be doing the things that only you can do.

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Delegation Maturity CEO Execution 208

HR Digest

NOVEMBER 4, 2020

The purpose of servant leadership, according to Kathleen Wilson-Thompson, Executive Vice President and Global Chief Human Resources Officer at Walgreens Boots Alliance, Inc., In an interview with The HR Digest, Wilson-Thompson talks about her personal leadership style and the power of harnessing the digital transformation of COVID-19 era.

Human Resources 52

Human Resources Globalization Crisis Health Care 52

Chart Your Course

APRIL 3, 2014

Additionally, a survey by Chegg showed that most hiring managers felt graduates often had the hard skills to do the job, but lacked many of the soft skills such as the ability to work as a team player, office etiquette, good communication skills and collaboration with people from diverse backgrounds. Offer Internships. Offer Benefits.

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Human Resources Survey Health Care Diversity 178

HR Digest

OCTOBER 31, 2023

During prior walkouts, pharmacy staff feared retaliation from their bosses and corporate leadership. But there was no reported reprisal from leadership, which emboldened more staff to participate in walkouts. At the time, as per Walgreens the impact of walkouts has been “minimal.”

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Fraser Participative Health Care Retail 52

Michael Lee Stallard

SEPTEMBER 16, 2015

Pfizer people care. They embody our humanity and innovative spirit, and are determined to tackle some of the most pressing health care challenges of our time. Developing this ownership culture will be key to our success. I am personally proud of Pfizer’s colleagues.

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Ethics Pharmaceuticals Globalization Commitment 150

Harvard Business Review

DECEMBER 16, 2015

For all the hard work to improve coordination and collaboration in health care, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Few industries present more teaming opportunities — or have a greater need for it — than health care.

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Health Care Team Chief Operating Officer Teamwork 8

Strategy Driven

SEPTEMBER 30, 2020

The company culture is evident in many aspects of the business operations, including the office arrangements, the hiring decisions and the staff perks. Remote options : Working from home has become the norm lately and many businesses are making changes to operate fully remotely.

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Company Discount Diversity Software 113

Harvard Business Review

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. The Continuous Improvement Team consists of about 50 caregivers who are spread geographically across the system.

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Health Care System Metrics Report 11

Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Transforming Health Care. Kelvin Murray/Getty Images. Hamel and Zanini declare that there is “no map to disassembling bureaucracy.”

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Health Care Bureaucracy Hamel System 8

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

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Health Care Metrics Technology System 8

Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. This type of teamwork is also critical in making the customized, time-sensitive care decisions required in busy emergency departments staffed around the clock by over-stretched clinicians. Innovating for Value in Health Care.

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Health Care Teamwork Operations Team 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 87

Health Care Executive Coaching Strategic Planning Politics 87

Harvard Business Review

MARCH 2, 2018

It is a joint project between the Royal College of Art and Institute of Global Health Innovation at Imperial College London where designers and engineers can work in close contact with clinicians to identify challenges and provide solutions. Health Care’s New Frontier. Insight Center. Sponsored by Optum. Challenges.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Create a core team. Insight Center.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

NOVEMBER 23, 2016

While a desperate need for change and organizational performance improvement may be obvious to the top team, staff can view that premise as fundamentally flawed. Innovating for Value in Health Care. I put my immediate energies toward building an exceptionally strong executive team. Insight Center. Sponsored by Medtronic.

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Health Care How To Operations Quality 8

Harvard Business Review

NOVEMBER 22, 2016

In my role at the GE Foundation , I am lucky enough to meet pioneers with a global vision for health and sustainable development. Leadership begins with sharing a vision with many people in numerous communities from diverse walks of life. Innovating for Value in Health Care. So he conceived of and launched Project ECHO.

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Health Care Mentor Globalization Project 8

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

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Health Care Management Cost Efficiency 8

Harvard Business Review

JUNE 13, 2014

A concrete example comes from within my own company, McKesson, the largest health-care services firm in the US. For its part, the RelayHealth clinical business team is fiercely protective of its culture and thinks of itself as a nimble, high-performing, risk-taking group inside the larger organization.

Health Care 8

Health Care Innovation Airlines Retail 8

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

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Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

NOVEMBER 22, 2010

This post is part of an HBR Spotlight examining leadership lessons from the military. When I was interviewing to be the executive director of a healthcare non-profit, the People's Health Clinic (PHC), members of its board of directors questioned my experience. They wanted to know what someone coming from the U.S.

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Health Care Delegation PR Operations 13

Harvard Business Review

FEBRUARY 22, 2011

Editor's note: This post is the first in a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. Supposedly, everyone working in health care wants the same thing: to help people get and stay healthy.

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Health Care Innovation Pharmaceuticals Consensus 15

Leading Blog

FEBRUARY 10, 2023

Sectors like construction, real estate, automotive manufacturing, financial services, and health care have been thought of as distinct categories, each operating in its own spheres. McKinsey partners Venkat Atluri and Miklós Dietz illuminate that change in The Ecosystem Economy. The borders between sectors are dissolving.

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Supply Chain Real Estate Automotive McKinsey 311

Harvard Business Review

OCTOBER 17, 2018

Medicine involves leadership. Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. The Future of Health Care.

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Training Leadership Health Care Education 13

Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Its network of twenty-three hospitals and 160 clinics provides more than half of all health care delivered in the region.

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Deming Health Care System Cost 28

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

SEPTEMBER 18, 2013

But with their focus on clinical disease management and research, training programs actually offer little in the way of true leadership training – authentic experience that helps young doctors develop the leadership skills they will need. Yet, both are made up of large, complex organizations with clear leadership needs at many levels.

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Training Health Care Leadership Education 8

Harvard Business Review

FEBRUARY 20, 2017

Since its inception, in 1995, ghSMART has been a firm with a completely remote team. More than 80% of our work is done by teams of consultants and staff who operate out of their home offices. Having remote team members requires that we hire people who can deliver technically while working independently.

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Team Organization Management Consultative 11

Harvard Business Review

APRIL 7, 2015

We are witnessing an unprecedented transformation of the health care industry. Physicians and nurses are being called upon to lead these new health care enterprises — and are assuming a higher level of influence in the business of health care than ever before. People leadership.

Execution 8

Execution Skills Health Care Porter 8

Harvard Business Review

OCTOBER 21, 2015

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. This 20 th century system essentially has leadership establishing objectives for managers to achieve.

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System Health Care Management COO 8

Harvard Business Review

SEPTEMBER 26, 2013

If it were a Toyota vehicle-manufacturing plant, a key enabler would be a rope strung along each production line above team members, the Andon Cord. The cord can be pulled by anyone encountering a quality problem or needing assistance from the team leader.

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Health Care Ishikawa Lean Manufacturing Early Adopters 8

Harvard Business Review

OCTOBER 17, 2013

As we in the United States juggle major structural and operational changes and try to secure our financial systems as revenues fall, we must keep our promise of safety and high quality to every patient, every time. I offer three recommendations to ensure that we keep these promises to those who depend on our leadership.

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Crisis Health Care Quality Welch 9

Harvard Business Review

FEBRUARY 16, 2016

Such sleep deficiencies can undermine important forms of leadership behavior and eventually hurt financial performance. This article will explore the link between sleep and leadership before discussing solutions that can improve both individual well-being and organizational efficiency and effectiveness.

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Leadership McKinsey Stress Creativity 8

Harvard Business Review

OCTOBER 5, 2018

How would we deliver care to a population overburdened with severe mental illness, food insecurity (the lack of consistent access to enough food to lead an active, healthy life) and early-onset chronic diseases — and do so in locations as disparate as Tennessee and Iowa? The Future of Health Care. Insight Center.

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Health Care Metrics Cost Operations 8

Harvard Business Review

OCTOBER 14, 2015

He and his wife aren’t just race enthusiasts, they are social entrepreneurs: founders of Riders for Health , an organization that manages transportation systems for the delivery of health care in seven countries across sub-Saharan Africa. Today, on virtually every relevant health indicator, Africa lags.

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Entrepreneur Health Care Transportation System 8