Skip Prichard

JULY 22, 2019

He died virtually penniless in a hotel room in New York. That’s why I enjoyed talking with Jeff Dyer who, along with Nathan Furr and Curtis Lefrandt, wrote a new book, Innovation Capital: How to Compete and Win Like the World’s Innovative Leaders. He offers a unique perspective on innovation and winning in the marketplace.

Innovation 80

Innovation Social Capital Reputation How To 80

Harvard Business Review

SEPTEMBER 3, 2014

In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. The projections worked fine for about a third of the hotels but were wildly, destructively off for another third.

Hotels 9

Hotels Yield Management Discount Price 9

Harvard Business Review

SEPTEMBER 3, 2014

In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. The projections worked fine for about a third of the hotels but were wildly, destructively off for another third.

Hotels 8

Hotels Yield Management Discount Price 8

Harvard Business Review

NOVEMBER 19, 2012

When you travel abroad, put your iPad in the hotel safe: Foreign intelligence services, looking for corporate secrets, make a practice to coopt hotel staffs into providing access to portable devices left unattended in rooms, according to a new white paper on business cybersnooping. It's a little over-the-top.

White Paper 8

White Paper Wilde Hotels Bureaucracy 8

Harvard Business Review

JANUARY 25, 2011

Some of the best meetings happen at the many hotels in town and include both "official" WEF participants and thought leaders who are invited to contribute but who aren't themselves official attendees; I'm guessing that less than half of the people visiting Davos this week will have WEF badges. Michael recently co-authored Wild West 2.0

Hotels 14

Hotels Wilde Entrepreneur Bond 14

Harvard Business Review

OCTOBER 15, 2012

FL: All of the existing travel sites work well if you know what you're looking for — a Chinese restaurant near a train station, or a hotel — but planning a trip is an aspirational process, and there's a whole element of discovery that's not covered anywhere. Tell us about the opportunity you saw in the travel space.

Travel 14

Travel Hotels Wilde Fashion 14

Harvard Business Review

OCTOBER 15, 2012

FL: All of the existing travel sites work well if you know what you're looking for — a Chinese restaurant near a train station, or a hotel — but planning a trip is an aspirational process, and there's a whole element of discovery that's not covered anywhere. Tell us about the opportunity you saw in the travel space.

Travel 14

Travel Hotels Wilde Fashion 14

Harvard Business Review

JULY 19, 2013

Getaroom stands out because it presents a new model for hotel room booking. It features an unpublished rate program which gives consumers typically 10 to 20% (but up to 70%) off standard rates at thousands of partner hotels who want to move room inventory. Consider the type of business and industry. Find your niche in a sizable market.

Entrepreneur 8

Entrepreneur Hotels Travel Call Center 8

Harvard Business Review

AUGUST 8, 2017

Are people who use budget hotels folks we can add to the addressable market? But we should recognize their fundamental flaws and complement them with a new set of metrics. Essentially, we need bifocals for business metrics. more units than Tesla. How about families who participate in travel sports leagues for their kids?

Metrics 8

Metrics Market Penetration Wilde Marketing 8

Harvard Business Review

MARCH 27, 2013

I was running a leadership offsite at The Allison Inn and Spa in Oregon — one of my favorite hotels — and the food, as always, was exquisite. Dinner at the Allison is truly my favorite meal — fish cooked to perfection, wild mushrooms, desserts to die for. I look forward to dinner well before I arrive at the hotel.

Hotels 8

Hotels How To Resistance Short-term 8

Harvard Business Review

MAY 13, 2013

This must mean the death of several airlines, the loss of thousands of hotels and restaurants, the disappearance of millions of tax dollars, and the dissipation of nearly a half million jobs (assuming that we are going to lose 20% of the 2.2 The real damage comes to airlines and hotel chains, the former never robust at the best of times.

Disintermediation 8

Disintermediation Hotels Airlines Travel 8

Harvard Business Review

MARCH 10, 2014

Amazon has disrupted book stores and other retail chains, Zipcar disrupted car rentals, Netflix is disrupting cinemas and cable companies, Airbnb disrupts hotels, and Bitcoin may disrupt the payment industry.

Venture Capitalist 8

Venture Capitalist Supply Chain Real Estate Entrepreneur 8

Harvard Business Review

MARCH 4, 2014

Partly in response to pleas from established players like taxi and hotel companies, municipal governments have tried to corral the Wild West of sharing. One challenge that has bedeviled sharing startups is the emergence of regulatory efforts aimed at limiting sharing activity — or tapping it for tax revenue.

Company 8

Company Supply Chain Transportation Brand 8

Harvard Business Review

JANUARY 16, 2015

Visitors staying at Starwood’s Aloft Hotel in Cupertino, California, not only have the luxury of humans greeting them and toting around their luggage. They also may be taken care of by a robot bellhop, named Botlr, who is mainly charged with delivering toiletries to guests’ rooms and eliciting smiles along the way.

Norton 8

Norton Emotional Intelligence Outsourcing Ethics 8

Harvard Business Review

MAY 16, 2013

For millennia people have run by feel, an "art of combining our breath and mind and muscles into fluid self-propulsion over wild terrain," says Christopher McDougall in his anthropological study of the topic. Many of us still run this way, of course, but for how much longer? We navigate the external world this way.

Taylorism 8

Taylorism Taylor Wireless Early Adopters 8

Harvard Business Review

JUNE 5, 2015

In addition, guests can use the band to get into their hotel rooms in their resort as well as the park (by tapping a Mickey Mouse icon instead of going through a turnstile). Today, this sort of thing is possible not just for online experiences; it’s possible for physical experiences as well — and not just retail shopping.

CRM 8

CRM Management Taylorism Taylor 8

Mark Sanborn

JANUARY 12, 2022

The longer version is that an intentional leader revolutionized the academic institution of High Point University with powerful and practical business principles, which often received sharp criticism but ultimately proved to be wildly successful. It turns out that academia, like most professions and industries, values the status quo. .

Case Study 70

Case Study Education Learning-by-Doing Brand 70

Management Craft

DECEMBER 28, 2014

Along with the opportunity to play to an eager audience, he has to do PR interviews, spend time on airplanes and in hotels, and endure many other hassles. In a way, he ought to enjoy those times, otherwise the crappie hotel beds and endless runway delays would not be worth it. But it’s all for those moments when he can play HIS stuff.

How To 69

How To Course Chaos Theory Hotels 69

Harvard Business Review

MARCH 22, 2012

For example, Ritz-Carlton Hotels are famous for making every problem into what the organization calls an "opportunity." Spill soup on a guest in the hotel dining room? The customer is delighted; the employee has done the right thing; the hotel raises that customer's lifetime value. In theory, Frank deserved to miss his flight.

Strategy 17

Strategy Airlines Hotels Heskett 17

Management Craft

DECEMBER 28, 2014

Along with the opportunity to play to an eager audience, he has to do PR interviews, spend time on airplanes and in hotels, and endure many other hassles. In a way, he ought to enjoy those times, otherwise the crappie hotel beds and endless runway delays would not be worth it. But it’s all for those moments when he can play HIS stuff.

How To 40

How To Course Chaos Theory Hotels 40

Harvard Business Review

APRIL 1, 2016

Executives at a luxury hotel chain that recently used a hackathon to devise ways to make its customer experience more personal found that employees felt inhibited by some of the company’s performance measures. Hackathons are no longer just for coders.

Supply Chain 8

Supply Chain Banking Brainstorming Participative 8

Harvard Business Review

AUGUST 17, 2015

Product and package designers can see how people open, store, and use their purchases “in the wild.” How far from the hotel do solo travelers tend to go at night, and how does that differ by gender? What do frequent travelers do when they first check in to their rooms?

Document 8

Document Marketing Learning-by-Doing Travel 8