Terry Starbucker

AUGUST 3, 2014

Her latest book, Lead Positive: What Highly Effective Leaders See, Say & Do , shows leaders how to increase their effectiveness through Asset-Based Thinking. Training our brains to overcome our natural negative bias. Highlights from our (all too short) fascinating chat include: Kathy’s definition of great leadership.

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Real Estate Leadership Definition Education 402

Terry Starbucker

OCTOBER 21, 2012

We were trading best practices about process and training initiatives that had been considered “successful” I have a problem with using that kind of word without some facts to back it up. I need some kind of measurement that shows how the initiative made the company better, and ultimately more profitable.

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Management Report Education Participative 312

Terry Starbucker

AUGUST 10, 2011

It’s a little known fact that in addition to his important duties as a Jedi Master, Yoda has been behind the scenes training many of us in the ways of Social Media. Yoda: Decide you must how to serve them best. It’s a treat to be able to share with you just a little of his wisdom here. A couple more questions, if I may.

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Media Energy Mentor Learning-by-Doing 322

Terry Starbucker

MAY 29, 2014

We had to rework our business plan, and had to learn how to be more fluid with what we’re offering. It was harder at first, because we didn’t know our specific customers – we knew the general demographic, but we didn’t know their names, or how they commuted to work – by train, by bus, by bike, etc. It’s part of who we are.

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Succession Merchandising Finance Learning-by-Doing 396

Terry Starbucker

NOVEMBER 1, 2009

Home About Me About This Blog Starbucker’s Amazon Store TerryStarbucker.com Ramblings From a Glass Half Full 10 Leadership Battles – And How To Win Every One of Them by Starbucker on November 1, 2009 In our quest to become great leaders we take on a constant stream of internal battles. Concur with your perspective.

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Leadership How To Blog Learning-by-Doing 337

Terry Starbucker

JULY 19, 2015

The agents were well trained, supervised, and coached. They knew what to say, and how to say it. He also knew something that I hadn’t yet (but would soon) learn – John W was another member of the “customer service as a passion” club.

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Leadership Metrics Price Mass Marketing 150

Terry Starbucker

APRIL 18, 2010

We have a high turnover rate at our company and I wonder if having more training around what type of people to hire would help? If your company can devote some time and effort to training everyone on how to hire well, I’m sure the turnover will decrease. I’m going to pass your article along to my collegues.

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Open-book Blog Core Competence Books 222