Lessons from the Costa Concordia: A Case For Company Values
Jesse Lyn Stoner Blog
JANUARY 21, 2012
Costa Human Resources (competence, diligence, loyalty, morality, friendliness and enthusiasm). Curious what company values were driving these behaviors, I searched the Costa Cruises website to find out. Costa Cruise Lines published values are: Passion for our Guests (a spontaneous sense of service attitude). Innovation and creativity.
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