Tanveer Naseer

OCTOBER 5, 2022

After a 20-year career at Marriott International working in operations, human resources, sales and marketing, Steve launched his own consulting company to help organizations improve their customer service operations. Steve Curtin is an expert on customer service management and leadership.

Human Resources 363

Human Resources Business Objectives Long-term Operations 363

Tanveer Naseer

AUGUST 9, 2017

With average job tenures dropping at every level, Human Resource professionals may need to play a more active role in leadership development and coaching. Organizations in practically every industry are struggling to attract and retain great talent, especially in senior and executive leadership roles.

Management 276

Management Short-term Long-term Objective 276

Tanveer Naseer

MARCH 19, 2013

Prior to founding her research firm, Liz worked for 17 years at Oracle as the Vice President of Oracle University and the global leaders for Human Resource Development. Some of her clients include Nike, Apple, PayPal, Genentech, Dubai Bank, Salesforce.com, and Twitter.

Wiseman 266

Wiseman Leadership Human Resources Creativity 266

Tanveer Naseer

FEBRUARY 21, 2017

In addition, you may have put together great content for that Human Resources talk, but tomorrow you are talking to the marketing team. For instance, just because your audience loved your design of your slides last week, doesn’t mean this next group will join them in their adoration.

Self-aware 279

Self-aware Content Audience Tips 279

Tanveer Naseer

JULY 8, 2014

Bob Bennett was the Chief Learning Officer and Vice President of Human Resources at FedEx, where he played a key role in incorporating loyalty, an integral FedEx value, into employee measurement indices. Work on your cabin!

Development 274

Development Objective Learning-by-Doing Human Resources 274

Tanveer Naseer

SEPTEMBER 18, 2012

Lisa Bisaccia, Senior Vice President and Chief Human Resources Officer for CVS Caremark, summed up this message best when she said “engaging our colleagues is not a nice-to-do exercise. It’s a requirement.”

HCI 275

HCI Conference Learning-by-Doing Talent Management 275

Tanveer Naseer

NOVEMBER 13, 2012

‘Focus on behaviours to change culture. Behaviours turn into attitudes, and attitudes become the culture.’

HCI 279

HCI Taylorism Taylor Chief Operating Officer 279