One of the most common ways to reference check a job candidate is to talk with their former managers over the phone. In a traditional workplace defined by a clear hierarchy and static job descriptions, this type of feedback may be sufficient. But in today’s dynamic, knowledge-based workplace, where work is often accomplished by teams working closely together, is talking to a manager really the best way to assess a potential employee’s fit? They may be able to speak to a person’s performance, dependability, and level of knowledge about their industry, but can they accurately speak to their interpersonal work styles?