Like any new technology, artificial intelligence is capable of immensely good or bad outcomes. The public seems increasingly focused on the bad, especially when it comes to the potential for bias in AI. This concern is both well-founded and well-documented. But what is AI? It is the simulation of human processes by machines. This fear of biased AI ignores a critical fact: The deepest-rooted source of bias in AI is the human behavior it is simulating. It is the biased data set used to train the algorithm. If you don’t like what the AI is doing, you definitely won’t like what humans are doing because AI is purely learning from humans.
Using AI to Eliminate Bias from Hiring
AI could eliminate unconscious bias and sort through candidates in a fair way.
October 29, 2019
Summary.
AI holds the greatest promise for eliminating bias in hiring for two primary reasons. It can eliminate unconscious human bias, and it can assess the entire pipeline of candidates rather than forcing time-constrained humans to implement biased processes to shrink the pipeline from the start.
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HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.