Michael Lee Stallard

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To Cope with Labor Shortage, Raise Emotional Compensation

Michael Lee Stallard

Not only does it pay workers on the higher end of wages and benefits for its industry sector, it also cultivates a culture of connection that produces positive emotions. Costco attracts, engages, and retains employees at levels that are the envy of its competitors.

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Business of Learning Podcast: Creating an Engaged, Connected Organization

Michael Lee Stallard

Along with Yale New Haven Health System’s VP of Education Jay Morris, I recently had the opportunity to participate in Training Industry’s Business of Learning podcast. We discussed what’s driving the loneliness epidemic and how organizations can respond. Listen to the full conversation.

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4 Steps to Improve Quality and Safety

Michael Lee Stallard

Many industries must be highly attuned to eliminating mistakes and accidents. Presently, the healthcare industry is experiencing alarming rates of physician burnout, which research has shown contributes to accidents that affect patient outcomes. The airline industry developed a checklist and it has reduced incidents of pilot error.

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Danger in Healthcare Losing Its Very Essence: Human Connection

Michael Lee Stallard

Kathy Bloomgarden, CEO of Ruder Finn, wrote a compelling article in Fortune about how the healthcare industry is slowly losing the very essence of healthcare: human connection. Bloomgarden, we’re concerned about the decline of human connection in the patient experience.

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Healing Our Workplaces through Cultures of Connection

Michael Lee Stallard

We wholeheartedly agree with Dr. Murthy’s assessment. For nearly 20 years, we’ve been advocating for greater connection in the workplace and in life outside of work because we know the profound positive impact connection has on individuals and groups.

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Sympathy is NOT Empathy

Michael Lee Stallard

Also, I wrote an article on the ” Science of Engagement ” for Training Industry Quarterly. Finally, I recently spoke with Jim Blasingame about the competitive advantage of culture on his nationally syndicated radio program entitled “Small Business Advocate” that you can hear at this link.

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Leaders: Use stories to help achieve sustainable superior performance

Michael Lee Stallard

Although the work required for America to catch up to the output of the Nazi military-industrial complex was daunting, Americans rose to the challenge by persevering through long, hard hours of menial factory work. Do you think seeing and hearing that young pilot thank them for saving his life connected them to a common cause? You bet it did.