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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Transformational Steps.

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How We Revolutionized Our Emergency Department

Harvard Business Review

To foster a common sense of urgency, every member of our leadership team was provided a copy of John Kotter’s “ Our Iceberg is Melting.” We enlisted experts in operational effectiveness and service excellence, and both leaders and front line staff were trained on the principles of lean manufacturing.

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Evergreen Content & SEO Traffic (Growth of 237,648 Visits)

Miles Anthony Smith

Evergreen content : This content focuses on offering timeless, invaluable, and in-depth information to the reader. Unlike topical content, evergreen content doesn’t focus as much on timely information, but information that will be relevant in 2, 5, 10, or 20 years from now. Think like a media company.

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