article thumbnail

Endo and Exoskeleton plus natural metaphors for organizational capacity

Mike Cardus

Business metaphors often return to McGregor’s theory x and theory y of manager’s perceptions of workers. When the organization feels under or over its capacity (weak IT systems, management problems, short-staffed, fallen behind in the market, disruption), I say it is like a weight lifter on steroids.

article thumbnail

The Internet Is Finally Forcing Management to Care About People

Harvard Business Review

It includes Mary Parker Follett (1920s), Elton Mayo and Chester Barnard (1930s), Abraham Maslow (1940s), Douglas McGregor (1960s), Peter Drucker (1970s), Peters and Waterman (1980s), Katzenbach and Smith (1990s), and Gary Hamel (2000s). As a result, customers’ expectations are raised.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Management’s Three Eras: A Brief History

Harvard Business Review

Short-term thinking has been charged with no less than a chronic decline in innovation capability by Clayton Christensen who termed it “the Capitalist’s Dilemma.” ) Corporations continue to focus too narrowly on shareholders , with terrible consequences – even at great companies like IBM. Optimization therefore made a lot of sense.

article thumbnail

Building a Sustainable Organization Using Deming’s Ideas on Management

Deming Institute

This is in line with many thinkers, teachers and writers on organisations and management including Douglas McGregor, Frederick Herzberg and William Ouchi. … Properly understanding the needs of the customer should lead on to innovation. The people and parts of the system are all important and work together.

Ouchi 28