QAspire

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Great Quote: On System of Management by Deming

QAspire

Our prevailing system of management has destroyed our people. Organization starts being driven by numbers alone and the human aspects of work (respect for people, intrinsic motivation, creativity, innovation etc.) People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning.

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What Makes a Failure Intelligent

QAspire

According to Amy, Basic failures are the ones caused by carelessness or ignorance and a Complex Failure is often caused by a combination of multiple systemic factors, none of which would have caused failure on its own. How are Intelligent Failures Different? Suggest what to try next.

Edmondson 244
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How To Think Like Leonardo Da Vinci: 7 Principles

QAspire

This is a prerequisite for solving any innovative problem. To develop a holistic view (and think in systems), we need to understand that everything is connected. If you ever feel stuck or uninspired, pick up this book and I am sure you will find ideas to reinvigorate your creativity and innovative thinking.

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Insights on High-Tech and High-Touch Customer Experience

QAspire

I created a series of sketch notes for Tiffani Bova’s “ What’s Next ” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me.

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Natural Laws of Organizational Transformation

QAspire

Organizational transformation initiatives come in many forms – restructuring, cultural transformation, service transitions, rapid innovation, process overhauls, turnarounds and acquisitions to name a few. My observation is – a majority of transformation initiatives fail because of lack of system thinking.

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Friday Five: The Art of Intentional Leadership

QAspire

And emergence leads to those seemingly small but powerful innovations and practices that disrupt the established order of things. Sahana is one of my favorite bloggers and in this post, she throws the light on dealing with ambiguity in a way that leads to emergence, ideas and innovation. Dionne Lew did just that with this post!

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Interdisciplinary Thinking

QAspire

New ideas, knowledge, solutions and innovation happens beyond the boundary of one discipline. We need to transcend the boundaries of our specialization and understand the whole system we operate in. Only then can we create new knowledge, learn holistically, solve interesting problems and drive innovation.