article thumbnail

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership.

article thumbnail

How We Revolutionized Our Emergency Department

Harvard Business Review

The cord can be pulled by anyone encountering a quality problem or needing assistance from the team leader. We provided care for 57,532 patients that year, and our quality and safety metrics were excellent. In 2009, we pulled the Andon Cord. Ideas succeeded and failed in equal numbers; the bar for success was high and immovable.

article thumbnail

Evergreen Content & SEO Traffic (Growth of 237,648 Visits)

Miles Anthony Smith

In the current marketing landscape, creating quality content is everything. So why not build your thought leadership for your business and just happen to sell them something at the same time? Can You Guess the 25 Most Popular, Different Leadership Styles? I’ll be frank with you; there’s not.

Content 56