All companies have subject matter experts who hold knowledge critical to their businesses. As a leader, how can you make sure to not only preserve that know-how for future generations but also multiply its impact? Through something we call a knowledge cascade: the diffusion of experts’ “deep smarts” to and through multiple learners in a way that minimizes the burden on the experts.
How Your Organization’s Experts Can Share Their Knowledge
Amplify your team’s smarts.
December 09, 2019
Summary.
Companies need a better way of ensuring that knowledge critical to their businesses is passed down from current experts to the next generation. An effective way to do that is through a knowledge cascade. This process involves an expert sharing his or her “deep smarts” with one or a few learners, who then share it with others. There are several ways to make this happen: training sessions that pay the knowledge forward, challenges or case studies, campfire-style meetings, and translation, which involves learners documenting the knowledge.
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HBR Learning
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.