Imagine this: Seeking buy-in for your new product or process proposal at work, you pick on one raised hand around the conference table for a question. The person — whom you know has deep, specialized knowledge in his area — asks a detailed question. You have done your homework, and so you answer it using the specifics of the example he has used. Then he asks a follow-up. And another. And another. Each time, he nitpicks a specific part of your response, saying something to the effect of, “I see where you’re going with that, but here are the eighteen problems with it; it’s not your fault, you just don’t know the specifics of this situation like I do.”
Stay on Message to Win Buy-In
Imagine this: Seeking buy-in for your new product or process proposal at work, you pick on one raised hand around the conference table for a question. The person — whom you know has deep, specialized knowledge in his area — asks a detailed question. You have done your homework, and so you answer it using […]
January 26, 2011
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.