Eric Jacobson

article thumbnail

Why Leaders Need To Develop Their Middle Managers

Eric Jacobson

The book, Power To The Middle , shows how managers are the crucial link between a company’s ground floor and top brass. However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers are the strategy that companies must prioritize to succeed today,” they add.

article thumbnail

Leadership Quotes From The Book, Leading With Grit

Eric Jacobson

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. We listen to reply - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Books 109
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Managers Hold The Keys To The Future Of Work

Eric Jacobson

The new book, Power To The Middle , shows how managers are the crucial link between a company’s ground floor and top brass. However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers are the strategy that companies must prioritize to succeed today,” they add.

article thumbnail

Customer Service Training 101

Eric Jacobson

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Customer Service Training 101 , is suitable for nearly any type of business – retail and non-retail. They are giving you the opportunity to make the situation right.

article thumbnail

Leadership And Life Quotes From The Book, Leading With GRIT

Eric Jacobson

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. We listen to rely - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Books 70
article thumbnail

Customer Service Training 101

Eric Jacobson

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Customer Service Training 101 , is suitable for nearly any type of business – retail and non-retail. They are giving you the opportunity to make the situation right.

article thumbnail

Best New Leadership Books Of 2022

Eric Jacobson

This time each year, I select from all the leadership books I read during the year my pick for the best new leadership book of the year. Perhaps their gift could be put to better use helping the machine learning team train the algorithm which would be much more valuable to the company. Start leading with heart.

Books 79