Leading Blog

JUNE 13, 2019

Ashby’s Law says you need to bring a matching amount of variety to the solving process.” The first step is “recognizing that there are no known answers, that no outsourced provider is going to figure it out for you—at least fast enough—and that the old way of figuring things out isn’t going to work anymore.”.

Engineering 268

Engineering System Outsourcing Information 268

Strategy Driven

SEPTEMBER 1, 2020

Leaders of small and medium size businesses (SMBs) often think their size lets them operate under the radar, as less attractive targets to bad guys. That is patch management—a relatively straightforward process, 10 or 20 years ago. People, Policies and Processes.

Bottom-up 98

Bottom-up Software Policies CIO 98

N2Growth Blog

NOVEMBER 16, 2010

Just because someone says something doesn’t mean it’s true…Moreover just because “Company A&# had success with a certain initiative doesn’t mean that “Company B&# can plug-and-play the same process and expect the same outcome. Okay, my question is this: What constitutes best practices in this situation?

Blog 300

Blog Outsourcing Competitive Advantage Innovation 300

N2Growth Blog

AUGUST 9, 2010

Great businesses are in constant search of improvement, innovation, change, disruption, knowledge and other strategic leverage points that lead to a competitive advantage or operational enhancement. Well actually, no it’s not. Don’t fall into the rut of allowing your business to be trapped in a perpetual state of static thinking.

Blog 289

Blog Brand Depreciation CEO 289

LDRLB

MAY 29, 2012

Operational leaders will not trust HR if the department constantly bungles their transactions. Some companies attempt to outsource as many administrative aspects of HR as possible. HR leaders must take a servant leadership approach to the rest of the organization, in order to be truly effective.

Outsourcing 113

Outsourcing Human Resources Metrics Compliance 113

N2Growth Blog

NOVEMBER 23, 2010

Let me be clear: leadership and diversity should have nothing to do with one another. This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees.

Diversity 305

Diversity Blog Leadership Learning-by-Doing 305

LDRLB

MAY 29, 2012

Operational leaders will not trust HR if the department constantly bungles their transactions. Some companies attempt to outsource as many administrative aspects of HR as possible. HR leaders must take a servant leadership approach to the rest of the organization, in order to be truly effective.

Human Resources 96

Human Resources Outsourcing Metrics Compliance 96

Strategy Driven

FEBRUARY 4, 2020

Finding ways to streamline business processes is another good investment to make into your company. These programs are especially useful for start-ups who are operating with minimal staff and have a lot of team members wearing many hats already. Invest in your team.

Succession 67

Succession Asset Management Software Outsourcing 67

Strategy Driven

APRIL 7, 2020

Many small consumer packaged goods companies will use food co-packers as a way to outsource food production. This can be a game-changer for small businesses because it allows them to focus on the operational side of the business, and marketing and sales. The most important thing to know is that you cannot rush the process.

Outsourcing 66

Outsourcing Cost Quality Productivity 66

Skip Prichard

NOVEMBER 15, 2019

The combination of business and military leadership experience added insight and perspective to their book. . It is a new, more advanced way of studying environments, making decisions, building cultures, and operating on a day-to-day basis. Leadership Practices to Watch. Northern Command. ” -Tilman, Jacoby.

Agility 86

Agility How To Decentralization Morale 86

Strategy Driven

MARCH 23, 2018

The office spaces form the heartbeat of any modern business operation. It may sound like a daunting process. However, this is the future of business and can speed up various processes. One of the main reasons is that employees can be split over various locations due to outsourcing and the capabilities of new technology.

Outsourcing 61

Outsourcing Video Document Productivity 61

Steve Farber

APRIL 26, 2011

Yesterday, I had a long talk with my old friend (and constant source of leadership inspiration), Dick Nettell. I mentioned in an earlier post that he’s in the process of writing a book, and he’s told me that I’ll be getting the rough draft, soon. That was—how you say—counter-intuitive.

Banking 97

Banking Morale Outsourcing Operations 97

Strategy Driven

NOVEMBER 6, 2015

When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. An inefficient operation results in unproductive activities which often miss the point and worse yet, result in wasted time and wasted resources.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Tanveer Naseer

MAY 12, 2015

For another group, the main challenge they want to address is how to make emotional intelligence a key foundation stone in their leadership within an organization whose senior leaders don’t see or understand the value of such measures. Indeed, the question we need to ask about our leadership is are we helping our employees to succeed?

Emotional Intelligence 100

Emotional Intelligence Self-aware Environment Politics 100

Harvard Business Review

FEBRUARY 8, 2012

To deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative and compliance activities. Exactly how can HR accelerate process improvement? Bring people into HR with extensive operational improvement experience.

Process 13

Process Compliance Operations Human Resources 13

CO2

JANUARY 2, 2011

Key activities can be categorized as: Production, Problem Solving, Platform/network) Key Partnerships – Some activities are outsourced and some resources are acquired outside the enterprise. (It Process : This business model design has 5 phases; Mobilize, Understand, Design, Implement and Manage. I really enjoyed this book.

Business Model 141

Business Model Executive Coaching Execution Blog 141

Harvard Business Review

DECEMBER 29, 2014

According to “Spin Selling” author Neil Rackham, when Xerox first established a sales operations group in the 1970s to take on activities such as sales planning, compensation, forecasting, and territory design, group leader J. •Administer quarterly sales incentive compensation plans and the goal setting process.

Offshoring 10

Offshoring Outsourcing Analysis Incentives 10

Harvard Business Review

NOVEMBER 30, 2018

Capital-intensive factories have a high-fixed-cost, low-variable-cost operating model. Every day GM operates such factories, it expends more resources that could be redeployed elsewhere. But markets and tastes shift, and changing assets and company processes is hard. Given the shift in immediate U.S.

Restructuring 10

Restructuring Fixed Costs Consensus Operations 10

Lead Change Blog

JANUARY 21, 2015

We are outsourcing our IT division,” they said. Clearly the next item on the agenda for the executive leadership team would be damage control. Employees whose lives are about to be interrupted want to know their leadership team has considered all elements affected. Why Is Integration Good For Us? Think of metal alloys.

Outsourcing 150

Outsourcing Strategic Planning System Human Resources 150

Harvard Business Review

JANUARY 27, 2017

Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. In theory, the organizational challenges of algorithmic autonomy map perfectly to which processes or systems are being made autonomous. The Autonomous Outsourcer. That was the challenge.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

JUNE 18, 2015

The Future of Operations. Processes are bolted on in response to new products and services. At a time when the customer end of the business model seems to be getting all the attention, executives must not neglect the equally important operations back end. This will inevitably have a significant impact on operations.

System 8

System Enterprise Architecture Agility Operations 8

Harvard Business Review

MARCH 13, 2013

Captive offshore operations centers — company-owned delivery units located in low-cost countries such as India and the Philippines — have come a long way. Since 2008, we've benchmarked the performance of nearly 250 operations centers working on both core operations (e.g., But that's not by accident.

Offshoring 8

Offshoring Cost Benchmarking Operations 8

Harvard Business Review

MARCH 4, 2013

Business leaders must establish robust processes not just for qualifying third party vendors, but for making sure that there is integration of those suppliers in a strong safety culture with close company oversight of safety management and processes. In this section (at p.181),

CEO 8

CEO Outsourcing Supply Chain Reputation 8

Harvard Business Review

JULY 24, 2018

Multiple roles, beyond the CEO, are essential to effective ownership — roles that cannot be outsourced. Give them room to operate. Then, over time, challenge them to “furnish’’ each room with people and decision processes that will eventually work best for their generation.

Company 11

Company Long-term Short-term Automotive 11

Harvard Business Review

SEPTEMBER 23, 2016

Successfully identifying, developing, and retaining leadership talent is critical for any organization’s long-term success. These talent management people create processes for assessing leadership capabilities and set the strategy for upgrading leadership talent over time.

Talent Management 8

Talent Management Delegation Management Document 8

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete. Those disruptors are right around the corner.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Harvard Business Review

APRIL 20, 2017

AI can support three types of automation : robotic process automation (RPA), cognitive automation, and social robotics. RPA automates high volume, low complexity, routine administrative “white collar” tasks — the logical successor to outsourcing many administrative processes, further reducing costs and increasing accuracy.

Supply Chain 10

Supply Chain Outsourcing Call Center Organization 10

Harvard Business Review

MAY 1, 2014

To save the 20-year-old company, I had to get it operating like a start-up. In the process, I came up with six rules that could also help others change their cultures. My senior executives and I made our values the language of leadership. Even individuals on NPS’s leadership team who didn’t embrace our values had to go.

Company 9

Company Pharmaceuticals Biotechnology Short-term 9

Harvard Business Review

SEPTEMBER 11, 2017

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Add a touch of process, carefully. Your #1 focus at this stage is product-market fit.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

NOVEMBER 26, 2015

Over the last decade, we have been conducting field research on how dozens of companies in a range of industries (including entertainment, software, financial services, manufacturing, retail, consulting, and business process outsourcing) orient new employees. The onboarding process was identical after the first day.

Power 8

Power Outsourcing Self-aware Airlines 8

Harvard Business Review

JANUARY 18, 2012

Recognizing that the company's command-and-control culture wouldn't work in the 21st century, he defined leadership as leading by values and created a unique collaborative organizational structure. Palmisano could not have succeeded at placing values at the center of IBM's operations without strong principles of his own.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

DECEMBER 20, 2016

On the one hand, protectionism, populism, and wide-spread distrust of business’s role in politics is threatening international corporations (think Carrier, Boeing, and tariffs/taxes for off-shoring and outsourcing). Similarly, whether the Brexit vote last June will help or hurt businesses in the UK and EU is still uncertain.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

AUGUST 23, 2016

The operational problems caused by understaffing will stymie attempts to lower costs and reduce service. This can make sense in some environments, especially for routine information processing. But self-checkout by itself does not automate the checkout process, it just outsources the task to customers. Simplify processes.

Retail 8

Retail Cost Price Process 8

Harvard Business Review

MAY 2, 2017

Many people naively see collaboration as a leadership style in which relationships take precedence over the task at hand. Coming to know how and when to collaborate is a learning process. Working with old hands before you forge a project of your own helps you pick up the routines, processes, and tools that make collaboration efficient.

Chief Operating Officer 10

Chief Operating Officer Consensus How To Project 10

Harvard Business Review

MARCH 13, 2013

drama's main players about leadership, negotiation, and protecting our (national) brand. Public variants of outsourcing were pushed as part of George W. Business strategies focused on process and efficiency won't help the country manage that. After all, the best-run companies might have a thing or two to teach this D.C.

Efficiency 8

Efficiency Six Sigma Benchmarking Outsourcing 8

Harvard Business Review

MARCH 10, 2016

The answer to these questions depends on two factors: whether technology is a strategic differentiator for the business, and the nature of the industry and market structure in which the company operates. The industry structure in which a business operates should also influence how a board assesses technology effects.

Delegation 8

Delegation Technology Committee Banking 8

Harvard Business Review

FEBRUARY 15, 2012

Rather, they're interested in the quality of your ideas and how you shepherd them through the organization — whether it's introducing a new organization design or revising a management process. However, senior-level decision makers want to make sure that you have the leadership "gear" to introduce change when circumstances call for it.

Innovation 15

Innovation Merchandising How To Proposal 15