CO2

JANUARY 2, 2011

The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. Showing you how you can shift your perspective.

Business Model 141

Business Model Executive Coaching Execution Blog 141

Harvard Business Review

APRIL 30, 2013

Most people think standard operating procedures are a strait jacket that limits their flexibility. The Cleveland Clinic cleverly uses standards to deliver operational consistency, reliability, and low cost. Customers Health Operations' They can actually make it easier to tailor customer experiences at low cost.

Operations 8

Operations Customer Intimacy Supply Chain Wiersema 8

CO2

NOVEMBER 26, 2023

Strategic Planning At CO2 Coaching , we view strategic planning as a process of advance decision-making and alignment of minds. The more democratic the process, the better. At CO2 Partners, we establish the rules and process at the outset, so there’s no room for misunderstanding and mistrust.

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78