Leadership Operations Team Wiersema 
CO2
JANUARY 2, 2011
Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant. His book Just Ask Leadership - Why Great Managers Always Ask The Right Questions (McGraw Hill 2009).
Harvard Business Review
APRIL 30, 2013
Most people think standard operating procedures are a strait jacket that limits their flexibility. There is one marketing communications team, and we work across all our institutes, such as heart and vascular, or cancer. The Cleveland Clinic cleverly uses standards to deliver operational consistency, reliability, and low cost.
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