Eric Jacobson

JULY 6, 2019

Coherence: The Secret Science of Brilliant Leadership is the book by author Dr. Alan Watkins. Trained as a medical doctor, Watkins became an honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London and an affiliate professor of leadership at the European School of Management, London.

Leadership 50

Leadership Efficiency Books Commitment 50

Eric Jacobson

JUNE 21, 2023

Her expertise includes brand marketing, social media, employee engagement, leadership development, and customer experience marketing. Her Blog has been recognized as one of the "Best 21st Century Leadership Blogs" and also as a "Top 100 Socially-Shared Leadership Blog." Be sure to visit both her website and her blog.

Brand 65

Brand Leadership Marketing Strategy Media 65

Eric Jacobson

OCTOBER 19, 2023

“Learn-It-All leaders are constantly creating and re-creating themselves, their companies, and their leadership. This attracts higher-quality workers, improves their performance over time and holds onto them longer. They are information extractors.

How To 116

How To Advice Learning-by-Doing Books 116

Eric Jacobson

NOVEMBER 6, 2014

The book, Step Up , shows readers how to step up to the plate during six critical leadership moments. The book''s two authors recently shared these insights with me: A Conversation with Henry Evans and Colm Foster, authors of Step Up What is a “leadership moment”? What are common misconceptions about leadership?

How To 92

How To Leadership Open-book Crisis 92

Eric Jacobson

MAY 6, 2018

The book, Step Up , shows readers how to step up to the plate during six critical leadership moments. The book's two authors awhile back shared these insights with me: A Conversation with Henry Evans and Colm Foster, authors of Step Up What is a “leadership moment”? What are common misconceptions about leadership?

Books 50

Books Leadership Crisis Emotional Intelligence 50

Eric Jacobson

SEPTEMBER 21, 2023

Frontline employees, middle managers, executives and CEOs alike can learn to become perpetual innovators themselves by following the teachings found within the book, which covers the thirty-seven qualities that a large company needs, in both its leaders and its employees to become perpetually innovative.

Innovation 118

Innovation Middle Management Agility Case Study 118

Eric Jacobson

JANUARY 31, 2024

Integrate Strategy, Talent, and Operating Plan Question: Why is it so difficult for companies to recruit the right leadership team? Batlaw & Charan : Companies need to develop leadership teams in the context of the long-term strategy and outcomes expected.

Charan 65

Charan Case Study How To Long-term 65

Eric Jacobson

AUGUST 23, 2012

In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does.

Hotels 95

Hotels Leadership Quality Follow-up 95

Eric Jacobson

SEPTEMBER 8, 2014

The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions : What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others. Give an example of when you demonstrated good leadership.

Skills 62

Skills Armstrong Handbook Leadership 62

Eric Jacobson

AUGUST 15, 2023

“Learn-It-All leaders are constantly creating and re-creating themselves, their companies, and their leadership. This attracts higher-quality workers, improves their performance over time and holds onto them longer. They are information extractors.

How To 100

How To Advice Learning-by-Doing Books 100

Eric Jacobson

APRIL 18, 2014

Coherence: The Secret Science of Brilliant Leadership is the new book by author Dr. Alan Watkins. Trained as a medical doctor, Watkins is now an honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London and an affiliate professor of leadership at the European School of Management, London.

Leadership 85

Leadership Efficiency Books Commitment 85

Eric Jacobson

OCTOBER 3, 2017

households with at least one dog according to ASPCA, many of us don't have to go far to learn about leadership. That's because, according to co-authors Krissi and Dan Barr , dogs can teach humans a lot about leadership. It is impossible to build leadership if your team doesn’t believe you care about them or the mission you are on.

Loyalty 50

Loyalty Leadership Open-book Learning-by-Doing 50

Eric Jacobson

SEPTEMBER 25, 2023

“Given the research-validated outcomes and demonstrated financial impact belonging offers, organizations should make cultivating belonging a personal leadership imperative across the world,” says Brad Deutser , author of the new book, Belonging Rules: Five Crucial Actions That Build Unity and Foster Performance.

Open-book 93

Open-book Construction Business Model Books 93

Eric Jacobson

NOVEMBER 11, 2014

Coherence: The Secret Science of Brilliant Leadership is the new book by author Dr. Alan Watkins. Trained as a medical doctor, Watkins is now an honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London and an affiliate professor of leadership at the European School of Management, London.

Leadership 66

Leadership Efficiency Books Commitment 66

Eric Jacobson

MAY 14, 2020

The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions : What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others. Give an example of when you demonstrated good leadership.

Armstrong 65

Armstrong Handbook Cooper Leadership Styles 65

Eric Jacobson

JANUARY 11, 2015

The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions : What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others. Give an example of when you demonstrated good leadership.

Skills 50

Skills Armstrong Handbook Cooper 50

Eric Jacobson

JUNE 21, 2021

Help improve the quality of decisions. And, that "human connection affects much more than the bottom line." In addition, the five primary reasons connection cultures need to be a high priority are that employees who feel connected: Perform at the top of their game. Give their best effort. Align their behavior with organizational goals.

Skills 87

Skills Servant Leader Bond Cooper 87

Eric Jacobson

FEBRUARY 27, 2015

Coherence: The Secret Science of Brilliant Leadership is the book by author Dr. Alan Watkins. Trained as a medical doctor, Watkins is now an honorary senior lecturer in neuroscience and psychological medicine at Imperial College, London and an affiliate professor of leadership at the European School of Management, London.

Leadership 50

Leadership Efficiency Books Commitment 50

Eric Jacobson

MARCH 24, 2012

In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does.

Hotels 91

Hotels Leadership Quality Follow-up 91

Eric Jacobson

MARCH 23, 2023

In their new book, Real-Time Leadership , leadership coaches David Noble and Carol Kauffman teach leaders how to use their unique MOVE framework to help leaders adjust their reflexive reactions and optimize their responses to any situation – including unexpected and complex leadership challenges. O : Generate Options.

How To 115

How To Crisis Supply Chain Books 115

Eric Jacobson

NOVEMBER 26, 2014

Perhaps a book that will help you improve your leadership skills. A couple years ago, members of five groups on the professional social media web site LinkedIn voluntarily recommended their favorite books about leadership. They responded to a group discussion question, "Best Leadership Books -- What''s Your Favorite?"

Books 80

Books Leadership Handbook Kotter 80

Eric Jacobson

APRIL 16, 2017

To find the best business, communications and leadership books to add to my "to read" list for 2017, I reached out to some of the best experts in the field. There are so many how-to lead books on the market that it’s almost impossible to siphon out quality from the imposters, but Willett’s book stands apart as a must-read.

Books 50

Books Storytelling Leadership Consultative 50

Eric Jacobson

FEBRUARY 1, 2017

"While the global population is largely gender balanced, men hold eighty-five percent of senior leadership positions in public companies," states Melissa Greenwell , author of the new book, Money on the Table: How to Increase Profits Through Gender-balanced Leadership. Identify and communicate criteria for successful leadership.

Chief Operating Officer 50

Chief Operating Officer How To Leadership Telecommunications 50

Eric Jacobson

SEPTEMBER 1, 2013

Touchpoint Leadership is founded on the belief that relationships are the primary unit of value in organizations and that for enterprises to be healthy, effective and immensely rewarding leaders need to put relationships at the heart of everything they do. Thanks to the book publisher, KoganPage, for sending me an advance copy of the book.

Energy 56

Energy Leadership Executive Coaching Self-aware 56

Eric Jacobson

FEBRUARY 25, 2014

Call Centers Customer Service Customers Eric Jacobson on Leadership and Management Telephone Skills' Did the employee fumble when transferring the call if making a transfer was necessary? Was there distracting background noise on the employee''s end during the call?

Call Center 50

Call Center Quality Reference Efficiency 50

Eric Jacobson

JANUARY 23, 2021

“By understanding how their own mind works and training it for the most essential qualities, leaders can lead themselves effectively first, in order to better lead their people and tap into their human need for meaning, fulfillment and human connectedness,” explain Rasmus Hougaard and Jacqueline Carter , authors of the book, The Mind Of The Leader.

Self-aware 65

Self-aware Training Quality Project 65

Eric Jacobson

NOVEMBER 10, 2019

The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others. Give an example of when you demonstrated good leadership.

Armstrong 50

Armstrong Handbook Cooper Leadership Styles 50

Eric Jacobson

FEBRUARY 5, 2021

Help improve the quality of decisions. And, that "human connection affects much more than the bottom line." In addition, the five primary reasons connection cultures need to be a high priority are that employees who feel connected: Perform at the top of their game. Give their best effort. Align their behavior with organizational goals.

Skills 65

Skills Servant Leader Bond Cooper 65

Eric Jacobson

DECEMBER 1, 2022

Integrate Strategy, Talent, and Operating Plan Question: How has the pandemic affected companies getting the right leadership team in place to reach the company’s growth goals? Question: Why is it so difficult for companies to recruit the right leadership team?

Charan 65

Charan How To Case Study Long-term 65

Eric Jacobson

JULY 13, 2022

How can you ensure the quality of the listening by all parties? How can you ensure that the content of the discussion is focused on the key message(s)? How can you set a pace that is both focused and allows for real thinking?

Short-term 80

Short-term Committee How To Open-book 80

Eric Jacobson

MARCH 6, 2020

How can you ensure the quality of the listening by all parties? Previously Head of Leadership Development and Talent Management at PriceWaterhouseCoopers, he has worked with corporate clients, such as HSBC, BBC, BOC, Zurich, Centrica, Llloyds TSB, Barclays and Uniliver amongst others.

Short-term 65

Short-term Committee Talent Management How To 65

Eric Jacobson

APRIL 7, 2019

The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others. Give an example of when you demonstrated good leadership.

Armstrong 50

Armstrong Handbook Cooper Leadership Styles 50

Eric Jacobson

MAY 26, 2020

“By understanding how their own mind works and training it for the most essential qualities, leaders can lead themselves effectively first, in order to better lead their people and tap into their human need for meaning, fulfillment and human connectedness,” explain Rasmus Hougaard and Jacqueline Carter , authors of the book, The Mind Of The Leader.

Self-aware 65

Self-aware Training Quality Project 65

Eric Jacobson

JULY 4, 2023

Today's FLASHBACK to earlier in the year: It’s only January and the new book, When Everyone Leads , could likely be my pick for the best new leadership book of 2023. You’ll learn that: Leadership is an activity, not a position. Leadership is mobilizing others to make progress on the most important challenges. It’s that good.

Books 65

Books Learning-by-Doing Short-term Letter 65

Eric Jacobson

FEBRUARY 11, 2020

“By understanding how their own mind works and training it for the most essential qualities, leaders can lead themselves effectively first, in order to better lead their people and tap into their human need for meaning, fulfillment and human connectedness,” explain Rasmus Hougaard and Jacqueline Carter , authors of the book, The Mind Of The Leader.

Self-aware 65

Self-aware Training Quality Project 65

Eric Jacobson

AUGUST 12, 2012

As students return to school this and next month and buy their required reading books, principals, instructional coaches, department chairs, lead teachers, and teachers hopefully will have read this summer as their required reading Paul Bambrick-Santoyo’s new book, Leverage Leadership – A Practical Guide to Building Exceptional Schools. “As

Leadership 58

Leadership Travel Training Quality 58

Eric Jacobson

APRIL 4, 2020

Every team-related task needs to be managed to some extent, and the quality of managing can fall anywhere on a spectrum that runs from well-oiled machine to gear-grinding nightmare." "The The real problem arises when anyone confuses the managing of job-specific details with actual leadership.

Management 65

Management Teamwork Operations Quality 65