The Practical Leader

JULY 11, 2011

Customer service and continuous quality improvement have always been important. As organizations struggle to grow revenues and reduce costs in our challenging economic times, service/quality is becoming even more critical. In high service/quality organizations, all three rings are strong and growing. Perceived value is high.

Quality 56

Quality Six Sigma TQM Health Care 56

Let's Grow Leaders

APRIL 4, 2016

You can have all the great plans, Six Sigma quality programs, and brilliant competitive positioning in the universe, but if the human beings doing the real work lack the competence, confidence and creativity to pull it off, you’re finished.

Six Sigma 180

Six Sigma Management How To Short-term 180

The Practical Leader

MAY 14, 2012

As I fine tune next week’s Leadership and Culture Development for Higher Health and Safety webcast presentation, I’ve been reflecting on the lessons learned from the quality movement and the widespread failure to apply those to workplace safety. In fact, the best service/quality providers are masters at it.

Quality 49

Quality Six Sigma Deming System 49

Nathan Magnuson

MARCH 16, 2015

You don’t need to be in a profit-producing role or be Six Sigma certified to be a productivity leader. It’s a leadership responsibility to identify and drive out waste when we see it. From a leadership standpoint, don’t forget your number one investment: your talent.

Productivity 120

Productivity Products Six Sigma Transportation 120

Mike Cardus

SEPTEMBER 21, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. From Rath & Strong’s Six Sigma Team Pocket Guide. All rights reserved. Powered by WordPress.

Six Sigma 120

Six Sigma Team Building Conference Comparison 120

The Practical Leader

AUGUST 17, 2011

It’s one of the key factors in the 50 – 70% failure rate for programs to increase safety performance, service and quality levels, Lean/Six Sigma, productivity, innovation, leadership skills. Courageous shared leadership. That’s courageous leadership. Cultures are Built on Underlying Beliefs.

Six Sigma 49

Six Sigma McGregor Workshop Tools 49

Mike Cardus

DECEMBER 7, 2011

Teams must have leadership. Proper & timely use of quality tools – Teams must all have knowledge and accessibility to utilize and comprehend the quality tools that teams’ need for project success. Referenced: Six Sigma Team Dynamics; The Elusive Key to Project Success ; Eckes, George; Wiley: 2003.

Team 136

Team Six Sigma Project Committee 136

The Practical Leader

DECEMBER 5, 2011

Last week’s follow up leadership and culture development webinar is now available for you to review. The session outlined our implementation steps, approaches, and Client examples for leadership, organization, and culture development. Click here to view the Practical Leadership and Culture Development Services webinar.

Webinar 56

Webinar Six Sigma Development Senge 56

The Practical Leader

OCTOBER 12, 2011

My last post illustrated how research with one Client pointed to leadership/culture development as the biggest internal change they must make. Leadership Lip Service: Behaviors Undefined and Underdeveloped. This is very consistent with most of our recent Client work. Poor Assessment of Systems/Processes and Perceptions/Attitudes.

Six Sigma 61

Six Sigma Workshop Continuous Change Video 61

Deming Institute

SEPTEMBER 15, 2016

The third under appreciated area is the call for statistical leadership. And he discusses six sigma (which certainly has issues) but as I have written before if you want to learn what value six sigma offers listen to what Roger (and others such as Ron Snee, Gerry Hahn…) say.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Mike Cardus

OCTOBER 20, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. Teams must have leadership. All rights reserved. Powered by WordPress. Two key leader roles are required for a project team.

Team 108

Team Six Sigma Team Building Project 108

Strategy Driven

DECEMBER 5, 2013

This process is called commitment-based management, and it will be as powerful for the next generation of managers as quality was for the last. Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven'

Productivity 50

Productivity Products Six Sigma Competitive Advantage 50

Sales Wolf Blog

JUNE 11, 2010

Carnival of Human Resources or Leadership Development Carnival ) in that it features a collection of blog posts from various authors that relate to given subject matter.  This week I have a great management blog carnival to share with you.  Enjoy!   Ready to improve your management skills? .

Management 133

Management Six Sigma Human Resources Kaizen 133

Strategy Driven

NOVEMBER 7, 2013

And while Ford’s industrial model was designed to minimize opportunities for human error and standardize the production processes so that workers were interchangeable, Ohno’s model allowed all production-floor workers would be accountable for the quality and coordination of their work.

Ohno 50

Ohno Productivity Products Six Sigma 50

Deming Institute

JUNE 30, 2020

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Leadership and Management. Effectiveness/Efficiency Matrix. What promises are we making to our key stakeholders?

Covey 69

Covey Deming Six Sigma Efficiency 69

Mike Cardus

MARCH 5, 2013

The team building I offer focuses on the team completing their work on time, within budget and quality specifications. Everything returns to the work and developing a team that wants to stay together and continue to work together. Team projects succeed of purpose. The 1st team meeting is crucial to setting the foundation of the work.

Project 133

Project Team Tips Succession 133

Harvard Business Review

OCTOBER 16, 2014

Here are some of GE’s principles for achieving those essential aims: A leadership institute should reflect the company’s leadership ideals. It is an expression of a company’s ideal for leadership excellence. Deep leadership involvement is essential. Establishing a corporate university is a big deal.

Six Sigma 8

Six Sigma Human Resources Benchmarking Participative 8

Harvard Business Review

MARCH 23, 2011

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). Under the guidance of external coaches, the $7.2

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. If the military can do it, any organization can. About the Authors James D.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

JULY 3, 2014

The board’s challenge is to decide what deficits it can live with (usually because they can be compensated for by the rest of the leadership team), and which two or three criteria are non-negotiable must-haves. The alternative, and unfortunately the usual route, is to compile a laundry list of laudable qualities.

CEO 15

CEO Six Sigma How To Apparel 15

Harvard Business Review

SEPTEMBER 27, 2012

Discussions about process improvement failures sprang up recently on two different LinkedIn groups I participate in, and most members cited a lack of leadership from the top as the primary reason. Six Sigma or Lean) the right way. Edwards Deming (the father of the quality movement) famously said , "Drive out fear.

Process 15

Process Mayo Six Sigma Ryan 15

Harvard Business Review

JUNE 30, 2016

In comparison to other methods (such as Six Sigma or activity-based costing), ZBB typically does not address operational excellence in core processes (marketing, sales, supply chain, procurement, manufacturing) or fundamental cost drivers such as portfolio complexity, organizational complexity, customer complaints, and quality issues.

Zero Based Budgeting 9

Zero Based Budgeting Budgeting Supply Chain Company 9

Harvard Business Review

JANUARY 7, 2013

In business today, "user experience" (or UX) has come to represent all of the qualities of a product or service that make it relevant or meaningful to an end-user — everything from its look and feel design to how it responds when users interact with it, to the way it fits into people's daily lives.

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Mike Cardus

FEBRUARY 23, 2012

Below is one of the checklists from ‘ Quality Tools for Quality Teams ’. Rath & Strong’s Six Sigma Team Pocket Guide. High performance teams have known methods and procedures. They also have effective meetings that are managed by the Team-Leader. Does everyone know the method & procedure for the meetings?

Six Sigma 142

Six Sigma Team Quality Delegation 142

Harvard Business Review

FEBRUARY 20, 2013

Make sure the program has a senior sponsor and is integrated across the company, ideally in the corporate university or leadership development departments. Monitor quality : Don't assume everything will run smoothly. Allianz assigns an OPEX coach to each team for quality control.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

JULY 3, 2014

The board’s challenge is to decide what deficits it can live with (usually because they can be compensated for by the rest of the leadership team), and which two or three criteria are non-negotiable must-haves. The alternative, and unfortunately the usual route, is to compile a laundry list of laudable qualities.

CEO 8

CEO Six Sigma How To Apparel 8

Mike Cardus

DECEMBER 28, 2011

12/29/11 – Team Building & Leadership activity (simulation). Team Building & Leadership Model of Transferring Lessons into Organizational Reality. DiSC Team Building & Leadership. High Performance Team Development & Leadership Workshop with Executive MBA’s. Quality Tools for Quality Teams.

Workshop 95

Workshop Team Building Six Sigma Innovation 95

Harvard Business Review

OCTOBER 18, 2013

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

SEPTEMBER 24, 2014

This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure. They need to be protected – made autonomous, with their own dedicated budgets, resources, and leadership – until they are.

Budgeting 12

Budgeting Innovation Disruptive Innovation Six Sigma 12

Harvard Business Review

AUGUST 24, 2016

We were discussing his firm’s approach to teaching leadership. ” This is a fundamental gap in leadership approaches. We still believe that the essence of leadership is about influencing others to do what we want them to do. Our leadership measures and language also illustrate this gap.

Influence 8

Influence Six Sigma Open-book Diversity 8

Harvard Business Review

JULY 30, 2014

The focus was wholly on execution of mass production, and managerial solutions such as specialization of labor, standardized processes, quality control, workflow planning, and rudimentary accounting were brought to bear. By the early 1900’s, the term “management” was in wide use, and Adam Smith’s ideas came into their own.

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

JANUARY 29, 2015

How can these companies overcome the inevitable leadership, organizational, and cultural challenges involved? We were a startup, and like a startup, we grabbed quality people, were hands on, and wore many hats. General Electric turns out to be an excellent case in point. We grew faster than we thought we would.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

AUGUST 11, 2015

Below is an edited version of my conversation with Porcini on a variety of topics, from prototyping to the essential qualities of a great design organization. The design leader is moving forward in alignment with leadership and thinks that things are working well, but in reality they are not. How do you define design?

Organization 8

Organization Brand Six Sigma Innovation 8

Harvard Business Review

OCTOBER 28, 2013

This failure is not for lack of effort — health systems are making massive investments in new infrastructure, technology, processes and managerial approaches designed to manage change, such as electronic health records, Six Sigma and Lean Management. This and posts to follow will explore each of these disciplines. And only 1.2%

Health Care 8

Health Care Innovation Six Sigma Consultative 8

Harvard Business Review

JANUARY 10, 2011

With the $300 House initiative, it's easy to see the potential to spark innovation that, with a single stroke, could ameliorate several quality-of-life-concerns at once: shelter, water purification, alternative energy, cooking fuel and information access. Our team put Six-Sigma thinking to work. Stephanie A. Burns, Ph.D.,

Govindarajan 15

Govindarajan Six Sigma Energy Transportation 15

Harvard Business Review

APRIL 27, 2015

By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. In our experience, most leadership development programs give scant attention to these innovation-enabling attitudes and behaviors. What’s the problem?

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

APRIL 29, 2011

Gruenfeld, the Moghadam Family Professor of Leadership and Organizational Behavior and Co-Director of the Executive Program for Women Leaders at Stanford Graduate School of Business. Practice can be very useful, and is highly recommended because in addition to building confidence, it also tends to improve quality.

Six Sigma 17

Six Sigma How To Case Study Learning-by-Doing 17