Tanveer Naseer

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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. Leadership is the driving force of strategy. It’s generals that craft military tactics, so it must be your executives that develop a business strategy.

Strategy 267
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. Leadership is the driving force of strategy. It’s generals that craft military tactics, so it must be your executives that develop a business strategy.

Strategy 267
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Strong Leaders Need A Healthy Relationship With Feedback

Tanveer Naseer

If you have an unhealthy feedback relationship, you will need to do some work before you can benefit from implementing any business alignment tools. You can use a number of tools to assess your relationship with feedback. This may include members of your leadership team, trusted advisors, your former employees, or even your spouse.

Open-book 276
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Becoming More Self-Aware To Improve How We Communicate

Tanveer Naseer

Of course, while there are various technical skills and aptitudes that are required for leadership positions in various industries, one thing that every leader needs to succeed in their role is to be an effective communicator. He is also the author of two books, “ What’s Your Presentation Persona? ” and “ How to be a Presentation God ”.

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Is Your Team Promotion Or Prevention-Focused? Here’s Why It Matters To Leaders

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Heidi is also a regular contributor to Fast Company, Harvard Business Review, WSJ.com, Forbes, The Huffington Post, Psychology Today and SmartBrief’s SmartBlog on Leadership. Some other posts you may enjoy: Are You Employing This Tool To Fuel Your Organization’s Growth? for Canadian readers).

Team 250
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Leading Through The Power Of “And”

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When it comes to discussions on leadership, there are certain constants or inevitable statements that you’re likely to come across. Indeed, this is the very art and science of leadership today – knowing when your employees need more of one or the other or both. The fact is that leadership is not a simple, solo endeavour.

Power 269
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Bringing Water-Cooler Honesty to the Act of Giving and Receiving Feedback

Tanveer Naseer

Next Monday, he will be presenting a workshop at G5 Leadership called “ Listen Up, Speak Up – How to tackle tough topics ”, where he’ll discuss, among other things, the challenges in giving and receiving feedback, which is the subject of his guest piece here on my blog.

Workshop 240