Consider these three stories:
Three Things Your Company Can Learn from a Bottle of Water
Consider these three stories: At Enterprise Rent-A-Car you get a free bottle of chilled water when you pick up your car. That delights Enterprise’s customers, and customer loyalty has contributed to the company’s 11% annual organic growth over the past two decades. That’s more than triple the rate of the market. IKEA originally designed its […]
August 07, 2012
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Strategy Planning and Execution Course
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How to develop a winning strategy—and put it to work.
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New!
HBR Learning
Strategy Planning and Execution Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Strategy Planning and Execution. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to develop a winning strategy—and put it to work.