Leading Blog

DECEMBER 31, 2017

Putting lifelong learning on the CEO agenda via @McKinsey. Former Facebook VP says social media is destroying society with "dopamine-driven feedback loops". How to Deal With Colleagues Who Deny Reality by Gleb Tsipursky via @JesseLynStoner. 10 Simple Rules for Mastering the Language of Leadership by @WScottCochrane. by Heather A.

McKinsey 162

McKinsey Learning-by-Doing CEO Quality 162

Eric Jacobson

JANUARY 30, 2021

All four authors are partners or senior partners at McKinsey & Company. Dahlstrom , based in London, is the global leader for McKinsey Digital’s B2C team. Hjartar is global leader of McKinsey Digital in the telecommunications, media and technology sectors and in Western Europe. He is based in Paris.

McKinsey 65

McKinsey B2C Telecommunications Globalization 65

Eric Jacobson

MARCH 20, 2021

All four authors are partners or senior partners at McKinsey & Company. Dahlstrom , based in London, is the global leader for McKinsey Digital’s B2C team. Hjartar is global leader of McKinsey Digital in the telecommunications, media and technology sectors and in Western Europe. He is based in Paris.

McKinsey 65

McKinsey B2C Telecommunications Learning-by-Doing 65

Lead Change Blog

OCTOBER 4, 2017

Research conducted by McKinsey and Company found the customer experience, the more likely they will be to return and directly refer you to others. Nearly three-quarters of a customer’s loyalty is determined by how that customer is treated. Here is the bizarre thing – most companies already intuitively know this!

Customer Loyalty 150

Customer Loyalty Forrester Loyalty McKinsey 150

The Horizons Tracker

MAY 30, 2023

A global survey of nurses undertaken by the consultancy firm McKinsey in the summer of 2022 highlighted the perilous state of the sector. To do so will require a rethink about how nurses are portrayed both in the media and in communication between the industry and the wider public.

Participative 100

Participative McKinsey Engineering Survey 100

Eric Jacobson

NOVEMBER 3, 2022

The pressures and paradoxes involved in orienting oneself and one’s company towards environmental, social, and political issues are ever heightened by the increased transparency, speed of transmission, and accountability that social media enables. and “How do I ensure we’re prepared for an inevitable crisis?”

CEO 104

CEO Banking Learning-by-Doing McKinsey 104

LDRLB

MAY 9, 2012

Part One covers participative problem solving with cases from NASA to McKinsey & Co. Part Four asserts the all leaders ought involve the entire organization with cases from Media General and the fascinating start-up TweezerMan. We ultimately tend to rewrite organizational decisions as attributable to one man or woman.

McKinsey 128

McKinsey Case Study Participative Media 128

ExactHire - Leadership

JUNE 3, 2022

According to McKinsey , companies succeeding at diversity are 35 percent more likely to enjoy profit margins above the median for their industry. Your company needs to have a strong, authentic social media and online presence, including a branded careers site. A diverse workforce is good for your business. Access a passive talent pool.

Company 98

Company Diversity Career Quality 98

HR Digest

NOVEMBER 4, 2023

Analyze hiring practices by competitors and see what benefits they offer Keep an eye on research reports that are put out by organizations like Deloitte, McKinsey, SHRM, etc.

Process 59

Process Attrition Trends Training 59

Great Leadership By Dan

NOVEMBER 27, 2018

To illustrate that this thinking goes right to the top of hard-headed business thinking, in their ‘Reflections from Davos’ report regarding the 2018 meeting of the World Economic Forum, the managing partner of McKinsey was quoted as saying “the next innovation imperative will be social innovation – business’s role will be critical here.”

Brand 189

Brand Supply Chain Ethics Reputation 189

Eric Jacobson

JUNE 23, 2022

The pressures and paradoxes involved in orienting oneself and one’s company towards environmental, social, and political issues are ever heightened by the increased transparency, speed of transmission, and accountability that social media enables. and “How do I ensure we’re prepared for an inevitable crisis?”

CEO 86

CEO Banking Learning-by-Doing McKinsey 86

Eric Jacobson

MARCH 14, 2022

The pressures and paradoxes involved in orienting oneself and one’s company towards environmental, social, and political issues are ever heightened by the increased transparency, speed of transmission, and accountability that social media enables. and “How do I ensure we’re prepared for an inevitable crisis?”

CEO 94

CEO Banking Learning-by-Doing McKinsey 94

Eric Jacobson

DECEMBER 31, 2022

The pressures and paradoxes involved in orienting oneself and one’s company towards environmental, social, and political issues are ever heightened by the increased transparency, speed of transmission, and accountability that social media enables. and “How do I ensure we’re prepared for an inevitable crisis?”

CEO 65

CEO Banking Learning-by-Doing McKinsey 65

Eric Jacobson

JANUARY 18, 2023

The pressures and paradoxes involved in orienting oneself and one’s company towards environmental, social, and political issues are ever heightened by the increased transparency, speed of transmission, and accountability that social media enables. and “How do I ensure we’re prepared for an inevitable crisis?”

CEO 65

CEO Banking Learning-by-Doing McKinsey 65

HR Digest

NOVEMBER 20, 2020

The companies and research studies in our analysis included: Deloitte, LinkedIn, IBM Institute for Business Value, Indeed.com, Institute for the Future (IFTF), McKinsey, Society of Human Resources Management (SHRM), Udemy, Willis Towers Watson, and World Economic Forum. Target in-demand job categories. Key Conclusion for the Skills Advantage.

Skills 145

Skills Emotional Intelligence CFO Power 145

LDRLB

MAY 9, 2012

Part One covers participative problem solving with cases from NASA to McKinsey & Co. Part Four asserts the all leaders ought involve the entire organization with cases from Media General and the fascinating start-up TweezerMan. We ultimately tend to rewrite organizational decisions as attributable to one man or woman.

McKinsey 74

McKinsey Case Study Review Participative 74

ExactHire - Leadership

JUNE 3, 2022

According to McKinsey , companies succeeding at diversity are 35 percent more likely to enjoy profit margins above the median for their industry. Your company needs to have a strong, authentic social media and online presence, including a branded careers site. A diverse workforce is good for your business. Access a passive talent pool.

Company 52

Company Diversity Career Quality 52

Strategy Driven

MARCH 15, 2019

To illustrate that this thinking goes right to the top of hard-headed business thinking, in their ‘Reflections from Davos’ report regarding the meeting of the World Economic Forum, the managing partner of McKinsey was quoted as saying “the next innovation imperative will be social innovation – business’s role will be critical here.”

Supply Chain 75

Supply Chain Brand Advertising PR 75

Chart Your Course

AUGUST 22, 2014

Only 52 percent of companies spend their time in a way that aligns with their strategic goals, according to a McKinsey survey of 1,500 executives from businesses of all sizes around the world. Some executives lost time by wasting too many hours online. Others got distracted by meetings, motivating their staff, or handling chronic emergencies.

Tools 133

Tools Productivity Products Company 133

HR Digest

FEBRUARY 7, 2022

According to Mckinsey & Company , “Leaders have an essential role to play in developing solutions to tackle these challenges.” Creating a positive image to attract prospective talent is a part of advertising, marketing, and social media promotions. Training Remote Managers. Accreditation for Corporate Learning.

Efficiency 105

Efficiency Operations Training Diversity 105

Coaching Tip

JUNE 21, 2012

Considering the expansion of the Internet, powerful search engines, and social media, it should be much easier to match potential employees with employers. information about work and jobs is relatively hard to come by for someone seeking employment,” says James Manyika, a director of the McKinsey Global Institute. Apparently not. “We

Tips 128

Tips Succession Social Capital McKinsey 128

leaderCommunicator

JANUARY 6, 2015

Key audiences (for example: customers, employees, investors, NGOs, communities and the news media). Included are topics such as: Macro view of the environment and the industry in which the organization performs and/or competes. The organizational structure, including make-up of senior leadership teams.

Audience 60

Audience McKinsey eBook Tactics 60

Harvard Business Review

AUGUST 15, 2014

Both cite a McKinsey survey which, ironically, found that “Organizations’ efforts to go digital. If you read the business press, you could easily assume that proficiency in social media or online data analytics now determine business success. Sales forces have NOT been replaced by social media or other internet tools.

Media 10

Media McKinsey ROI Survey 10

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. The McKinsey Global Institute estimates that this change alone can improve employee productivity by up to 25%. Integration. into the core.

Media 9

Media McKinsey Supply Chain Telecommunications 9

Harvard Business Review

AUGUST 21, 2012

billion consumers around the globe have an account on a social networking site and almost one in five online hours is spent on social networks), marketing departments have increasingly shifted their attention to social media. With consumers spending gobs of time in online communities ( more than 1.5 trillion annually.

Media 15

Media Productivity Products Technology 15

Harvard Business Review

FEBRUARY 12, 2016

Thanks to the proliferation of smartphones, brand and online-shopping websites, social media, and vehicle connectivity, businesses have a unique opportunity to use technology to revolutionize the customer experience and to incorporate the voice of the customer into product development. Give your social media team the resources they need.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

MARCH 3, 2015

When it comes to business, we talk too much about social media and expect too little. But few have measures or even have accountable managers in place for their social media investments, and only 7% say their organizations “understand the exact value at stake from digital.” There are, as always, opportunity costs.

Media 8

Media Advertising Public Relations Forrester 8

Eric Jacobson

MAY 25, 2016

People’s tools of communication and organization—from smartphones to social media—are more powerful than ever before. John Browne : When it comes to relationships with external stakeholders, research conducted by McKinsey shows that on average, 30 percent of a company’s value is at stake.

Company 50

Company Competitive Advantage Open-book Long-term 50

Harvard Business Review

DECEMBER 17, 2012

The station, KTBS, apparently has a policy against any response to social media complaints other than to direct the complainant to phone the station and leave a message. Gawker raises some key questions about this case ("At what point does a company's 'stay mum' social media policy become injurious to an employee's sense of dignity?

Policies 8

Policies Media Management McKinsey 8

leaderCommunicator

SEPTEMBER 12, 2013

Within the last year, I’ve attended dozens of meetings with communicators in which a single, consistent order is dispatched: “We’ve got to incorporate social media in ALL our strategies.”. Then there are those thoughtful thinkers who pause for a moment to go deeper in understanding what it means to be strategic with social media.

Wilde 165

Wilde Media White Paper McKinsey 165

Strategy Driven

DECEMBER 8, 2010

But as social media takes hold and changes the way we do business, organizations that understand the importance of these qualities are the ones that will grow and prosper. But something happened during this same seven-year span that is about to dramatically shift this lopsided picture – the rise of social media. That’s right.

Self-aware 72

Self-aware Media Open-book Learning-by-Doing 72

Harvard Business Review

AUGUST 6, 2012

Social Media's Untapped Productivity Payoff (McKinsey Global Institute). You must be using social media to its full potential, right? You must be using social media to its full potential, right? His tips range from taking dance lessons to altering your commute. It’s 9:00am. By Carla Yengo-Kahn. BONUS BITS: Ker-ching!

McKinsey 13

McKinsey Globalization Media Review 13

Harvard Business Review

JULY 15, 2015

People under 35 spend almost four hours per day on social media , and more of that time is being spent engaging with brands. McKinsey’s analysis shows that 30% of social media users prefer social care to phoning customer service. So how can companies increase their ROI of social media customer service?

CRM 8

CRM Company Airlines Guidelines 8

Harvard Business Review

MARCH 12, 2013

_LivesOn (your social afterlife) is a service that learns your social media habits, and then predicts what you would like or tweet if you were alive — and does it for you. Executive Time Isn't the Infinite Resource That Companies Assume It Is (McKinsey Quarterly). Their tag line?

McKinsey 15

McKinsey Budgeting Proposal Cost 15

Harvard Business Review

JANUARY 18, 2018

McKinsey has been studying what kind of work is most adaptable to automation. Yet the CEO and founder of Fetch Robotics, Melonee Wise, cautions against that way of thinking: “For every robot we put in the world, you have to have someone maintaining it or servicing it or taking care of it.”

Creativity 15

Creativity Strategy Venture Capitalist McKinsey 15

Harvard Business Review

MAY 12, 2011

Advocates share their experiences via various social media, openly praise company employees both internally and externally, and provide unsolicited feedback on service and quality. Matthew Rhoden is a partner at Peppers & Rogers Group, leading their Telecom and Media practice. Actively promotes the brand.

Brand 15

Brand McKinsey Loyalty Competitive Advantage 15

Marshall Goldsmith

FEBRUARY 8, 2018

Tammy Erickson – McKinsey award-winning author. Formerly a leader in the automotive, retail, restaurant, media innovation and consulting industries. Michel Kripalani – President & CEO of Oceanhouse Media, an app development company, ranked by Inc 500 as one the Fastest Growing Private Companies in 2014.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70