Likeable Social Media
CEO Blog
MARCH 25, 2013
He has written a couple of books - Likeable Social Media - How to Delight Your Customers, Create an Irresitible Brand, and Be Generally Amazin on Facebook and Likeable Business - Why Today's Consumers Demand More and how Leaders can Deliver. He started with a great slide with 3 points: 1 - Social Media is not free - it costs time.
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