Terry Starbucker

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Pop! Why Leadership Is All About Piercing Bubbles

Terry Starbucker

On that high level, the objective was clear - build the company up by steadily increasing its profits, until it is attractive enough to be sold with that healthy return. Was that high level objective really something that the vast majority of those 1,200 could sink their teeth into and rally around? But what about those employees?

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The Achilles’ Heel Of Every Great Leader (and 3 Ways To Overcome It)

Terry Starbucker

The key to overcoming this weakness is the ability to step outside the situation and look back at it as objectively as possible. Their are three key things that leaders must do to be able to do this: To be sure that clear, objective expectations are set properly at the outset, as well as the proper accountability standards.

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The Quickest Path To Building Trust – In Just 6 (Big) Steps

Terry Starbucker

Because the last thing a leader needs in quickly pushing goals, objectives and action plans all the way through the ranks of a company is to literally “feel” the skepticism as the messages are delivered – that collective vibe from the other team members that they really aren’t believing much of what the leader says.

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10 Keys To Building a Culture Of Accountability

Terry Starbucker

4) The right metrics & measurements are set up – Each position needs objectives measure of success, from both a personal, team, and company-wide perspective. And I mean EVERY. You’re not saying it enough until you hear “ there he (or she) goes again ”. Choose them wisely, and keep them to a small and manageable number.

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How To Build (and Sustain) A Culture Of Accountability

Terry Starbucker

4) The right metrics & measurements are set up – Each position needs objectives measure of success, from both a personal, team, and company-wide perspective. You’re not saying it enough until you apply Terry’s Rule and hear “ there he (or she) goes again ”. Choose them wisely, and keep them to a small and manageable number.

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How To Find Your Balance On The Leadership Seesaw

Terry Starbucker

6) Accountability vs. Leniency – Are there occasions where you should give people another chance even though by every objective accountability measurement they should be let go? On the other hand, leaders must show the way, they must teach, they must bring new perspectives to the table, and they must inspire. There are intangibles.

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In Praise Of The (Selectively) Forgetful Leader

Terry Starbucker

Great leaders can “remember” past success by looking beyond the objective results and putting a fresh eye on the people, process and policy that achieved them. On the other hand, especially good outcomes can create complacency (the “ if it ain’t broke, don’t fix it ” mentality).

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