Lead Change Blog

MAY 13, 2021

To what degree were customer needs, internal business requirements, and operational functioning unnecessarily delayed or harmed? Enhancement of operational excellence. Did the project plan prove to be an effective, flexible and agile road map for change and resource allocation? Degree of business interruption. CHANGE MANAGEMENT.

Succession 294

Succession Project Agility Uncertainty 294

Lead Change Blog

AUGUST 23, 2021

The operational, process people chart the part of potential actions. The wrong people are at the table. Specifically, each stage of brainstorming requires different talents. The strategic creative people open the barn door to possibilities. Naysayers start before the process is over. Put everything first on the table and THEN whittle away.

Brainstorming 332

Brainstorming Idea Generation Follow-up Creativity 332

Lead Change Blog

JUNE 24, 2021

However, while often not “planned”, our research shows that many leaders’ paths follow this pattern because they have been operating with a serendipity mindset. A serendipity mindset is not a mythical power that only specific leaders are born with but a way of operating in both our professional and personal lives that can be learned.

Company 297

Company Incubator Incentives Globalization 297

Lead Change Blog

AUGUST 12, 2020

Some leaders operate at the extremes—doing too much, then too little. They centralize, then they decentralize, only to centralize again. Some leaders delegate, but then swoop back in and grab control. What does it take to find the sweet spot in leadership? Finding your leadership sweet spot in each situation is challenging.

Decentralization 351

Decentralization Webinar Leadership Library 351

Lead Change Blog

OCTOBER 19, 2020

Identify what has become clear about your business and the way you operate this year. What parts of your operating model worked well during the heights of disruption and which showed the biggest gaps or development opportunities? How do these observations inform your 2021 business plan?

Agility 250

Agility Planning Operations Business Model 250

Lead Change Blog

MARCH 18, 2019

Other leaders operated machines. Leaders aren’t super-powerful beings that design and operate organizations. Today, it makes more sense to think of a leader as gardener, not a machine designer or a machine operator. “Well-oiled machine.” Leaders designed machines. And the machines themselves?

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Bottom-up Operations Environment Morale 296

Lead Change Blog

SEPTEMBER 21, 2020

What has become more clear about our business and the way we operate this year? What parts of our operating model worked well during the height of disruption? What parts showed the biggest gaps or development opportunities? One of the best things for businesses during the COVID era has been seeing clearly what was not working well.

Strategy 273

Strategy Review Operations Learning-by-Doing 273

Lead Change Blog

JUNE 25, 2020

For example, a manager might delay travel or defer other expenses in the last weeks of a quarter to create the appearance of lower operating costs, thus a better bottom line. Math vs. Behavior – Operating results presented in an organization’s P&L reflect an aggregation of activities.

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P&L ROE Metrics CFO 220

Lead Change Blog

JUNE 23, 2020

Nathan is also a military veteran, having served with the Army Special Operations in Operation Iraqi Freedom. He’s worked in a staff or consulting role with many Fortune 500 companies and large public service organizations, including Accenture, MASCO, FBI and Defense Intelligence Agency, among others.

White Paper 391

White Paper Consultative Creativity Operations 391

Lead Change Blog

DECEMBER 21, 2018

The seven universal laws show us how energy operates on a daily basis in our lives. Remember: the universal laws are operating all the time, so ensure you leverage them – because if you don’t, they will operate against you. Since everything in the world is interconnected, whatever you do has an impact on someone else.

How To 278

How To Energy Benchmarking Comparison 278

Lead Change Blog

NOVEMBER 23, 2020

Some basic operating rules related to communications include: One person speaks at a time. Some basic operating rules related to making decisions include: Fully consider all options. Without trust, people hold back their true thoughts and feelings. That can result in groupthink. Say what’s on your mind. Criticize ideas, not people.

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Team Consensus Groupthink Efficiency 343

Lead Change Blog

FEBRUARY 21, 2020

And continuing using the metaphor of head and heart, whilst the head gets things done (20 th century leadership) it is the heart that is essential to pump blood around the body, and so enable the head to operate. A Purpose Driven Business.

Mission Statement 229

Mission Statement Bottom-up Operations Brand 229

Lead Change Blog

FEBRUARY 24, 2021

How CEOs and supply chain leaders can quantify and deliver the benefit of driving cross-functional collaboration across their procurement, logistics, and operations functions while leveraging the power of data analytics and employee engagement.

Supply Chain 221

Supply Chain EBITDA Competitive Advantage Webinar 221

Lead Change Blog

JUNE 3, 2021

And since none of us operate in a vacuum, it means gathering my team around me so that I can model and create a space for their loss. As I pondered these questions for myself, certain thoughts arose. Certainly, wisdom passed down from elders, mentors, and sages said the same thing: start small. Start with me.

Fashion 296

Fashion Finance Mentor Operations 296

Lead Change Blog

MARCH 12, 2019

The hotel opened in 705 AD and is still operating. Professor Makoto Kanda from Meiji Gakuin University studied the Nishiyama Onsen Keiunkan Hotel and other long-term operating businesses to understand their longevity. Her moonshot goal is achieving what the Nishiyama Onsen Keiunkan Hotel in Japan has done. Impressive. His findings?

Metrics 370

Metrics Succession Hotels Long-term 370

Lead Change Blog

DECEMBER 14, 2018

With OCR processing , businesses can achieve operational objectives and ensure they render excellent services to customers. The use of OCR by enterprises increases operational efficiency to ensure every customer is satisfied with the services rendered. OCR has low-cost processing, hence it improves how your business operates.

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Document Customer Loyalty Content ROI 245

Lead Change Blog

DECEMBER 19, 2017

Yet it affects so much of a how a business operates, from the individual in the team to the company as a collection of teams to the entire market place. And yet as the Gallup statistics reveal many organisations are under-performing and simply not operating at their optimal potential. Michael Jordan. It is definitely a case of 1+1=3.

Competitive Advantage 263

Competitive Advantage Team Teamwork Absenteeism 263

Lead Change Blog

JANUARY 22, 2020

Nobody likes dealing with office politics, but learning how your company operates and identifying who is holding the power over your advancement is a key component to success in your career. If you enjoyed this video, you may also enjoy our upcoming webinar with Bonnie Marcus, as she shares strategic tips to navigate office politics.

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Webinar Blanchard Politics Tips 274

Lead Change Blog

FEBRUARY 3, 2021

A new narrative for evolutionary societal change: updating our mental and institutional operating systems (OS) in all of society’s sectors. A method for implementing awareness-based change: process, principles, practices.

Webinar 195

Webinar Handbook System Globalization 195

Lead Change Blog

MAY 10, 2019

Department heads had to assure our operating areas weren’t a drag on profits. Participants talk about stock price, earnings per share, revenue, gross margins, sales, operating cash flow, working capital, and the like. Today, in looking back at that moment, I shake my head in disbelief at the brouhaha created by not making enough money.

KPI 248

KPI Long-term Learning-by-Doing Short-term 248

Lead Change Blog

MARCH 27, 2019

Leaders across the company freed employees to operate at their fullest potential and discover significance in their work. As he showed others he was serious about becoming a different type of leader—one who could be trusted to act the same way he talked—dramatic improvements were achieved.

Webinar 245

Webinar Servant Leader Leadership Video 245

Lead Change Blog

MARCH 25, 2020

Larry Senn, father of corporate culture and author of The Mood Elevator , provides an operating manual to keep you out of the emotional basement. Most people take that ride for granted—but what if we knew the right buttons to push to move to the top?

Webinar 247

Webinar Stress Video Learning-by-Doing 247

Lead Change Blog

OCTOBER 13, 2020

Apparently, operations managers were suddenly being pressured by accounting heads to justify the ROI for purchases. . Operations Day. At the close of operations day, set the next steps for each new initiative discussed, then set metrics of success and allocate the approximate resources needed to get the initiatives going.

Supply Chain 153

Supply Chain ROI Business Model Emotional Intelligence 153

Lead Change Blog

JULY 20, 2020

The military uses after-action reviews to critique operational performance. Record those things in your journal. Then reflect on them and change your behavior. Use Your Journal for Personal After-Action Review. You can do that, too. Use your journal to capture your thoughts when you complete a project or a major initiative.

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After Action Review Brainstorming Leadership Development Review 399

Lead Change Blog

JANUARY 8, 2020

You’re operating your business in a time when something is happening that is so momentous it has never happened before. Jim Blasingame identifies it as an epochal marketplace shift that’s causing the 10,000-year-old Age of the Seller to be replaced by the Age of the Customer.

Webinar 225

Webinar Globalization Video Learning-by-Doing 225

Lead Change Blog

AUGUST 24, 2017

When leaders and teams operate at their best, their innately healthy behaviors are enhanced, and organizations flourish. These days most organizations operate at a faster pace than ever before—often dismissing the human dimension. That happens naturally for people and organizations when they are up the Mood Elevator.

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Organizational Behavior Energy Operations Follow-up 246

Lead Change Blog

JANUARY 20, 2014

His background consists of customer service operations in the hotel industry for almost 15 years and working for companies like Marriott, Hilton and Starwood hotels. Authenticity and effective communication [.] Author information Tal Shnall Tal is a Coach and Trainer at the Renaissance Hotel in Richardson Texas.

Hotels 365

Hotels Leadership Teamwork Leadership Development 365

Lead Change Blog

DECEMBER 4, 2014

Leaders must pay as much attention to how well their team is operating as they do on how well their team is performing. He took responsibility – but the reality is he was disconnected from how his team was operating. Observe What’s happening Daily. That will require different behaviors and habits from you.

Survey 305

Survey Learning-by-Doing Operations Environment 305

Lead Change Blog

APRIL 24, 2019

Drama-based organizations and relationships operate at a fraction of their capacity. Drama costs the US workforce over $350 billion per year in lost productivity, absenteeism, passive-aggressive behavior, and wasted energy. In a global relationship-based economy, we can’t afford to misuse energy in this way!

Absenteeism 265

Absenteeism Core Competence Webinar Blanchard 265

Lead Change Blog

APRIL 26, 2011

What is your organization’s claim to fame—operational excellence, customer intimacy or product leadership? If your focus is customer intimacy, do the employees who personally excel at operational excellence and product leadership feel engaged or disenfranchised in your workplace? How are you doing in the other two areas?

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Customer Intimacy Operations Productivity Products 281

Lead Change Blog

FEBRUARY 13, 2019

This is very important, especially where workers are doing physically demanding jobs or operating machinery. Simple errors when operating machinery can lead to wastage of raw materials or severe injuries.

Productivity 248

Productivity Products Energy Efficiency 248

Lead Change Blog

AUGUST 8, 2019

The central person route fits with the way organizations operate as formally structured as well as informally driven. It’s about communities. Okay, but what is a network organization and how and why does it work? Organizational communities arise via two nodes: central persons and professional content.

Management 205

Management Network Organization Content Cooper 205

Lead Change Blog

MARCH 30, 2020

Some are related to the larger operational issue. As her lungs deteriorated, the family agreed that Lillian could be put on ECMO, a breathing apparatus that operates much like heart-lung machines, with a focus on lung function. People are asking who could have spoken up and stopped the spread of the coronavirus beyond China.

Health Care 257

Health Care Newsletter Operations Construction 257

Lead Change Blog

OCTOBER 1, 2021

As a result, we’re pausing operations on the site and will not be accepting new contributor submissions. Our team has poured their time and energy into the editorial and web management side of running the site, but as we come into Q4 of 2021, we’re taking a step back to reevaluate our investment in Lead Change. Don’t worry, though!

Loyalty 209

Loyalty Blog Crisis Leadership Development 209

Lead Change Blog

NOVEMBER 9, 2017

Its performance determines the health of your daily operations and the long-term success of your enterprise. Bowen is the Chairman and CEO of Maine Pointe , a firm specializing in driving EBITDA and cash improvements across the areas of procurement, operations, and logistics to enable growth.

Supply Chain 204

Supply Chain P&L EBITDA Handbook 204

Lead Change Blog

AUGUST 9, 2016

As you are laying the foundation of culture among your people, you’ll be seeing how things operate and looking for ways to execute flawlessly. Brands are built internally first, by insuring the business model and daily operations support the culture and effectively serve your clients and customers.

Planning 150

Planning Brand Strategic Planning Operations 150

Lead Change Blog

FEBRUARY 4, 2014

Author information Dr. Ross Wirth Strategic Planning & Organizational Change Consultant - - 30+ years working in strategic and operational planning, often leading organizational change initiatives. Past Dean of the College of Business at Franklin University.

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Strategic Planning Consultative Planning Operations 300