Let's Grow Leaders

FEBRUARY 4, 2022

In our research on innovation and psychological safety, 67% of employees said their manager operates around the notion of “this is the way we’ve always done it.” During times of stress and change, when you most need a resourceful team, it’s easy to clampdown, insist on the old ways of doing things, and slow your team down.

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Let's Grow Leaders

JANUARY 1, 2024

How to help your team challenge assumptions for better creativity and problem-solving In our Courageous Cultures research, 67% said their manager operates around the notion of “this is the way we’ve always done it.” ” That’s not just a lack of imagination.

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Let's Grow Leaders

DECEMBER 3, 2021

06:10 – Consequences when you operate from a reactive place. In this episode, Gaurav and Mark, authors of Unfear , give you the rundown about the impact and archetypes of fear in the workplace and provide strategies, techniques, and actions you need to bring about an unfear transformation. 09:27 – Why fear works in the short term.

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Let's Grow Leaders

NOVEMBER 28, 2022

In our research for Courageous Cultures, 67% said their manager operates under the notion “this is the way we’ve always done it.” Or, your pivot to virtual sales calls, worked well when your customers were all working from home. Sure, they’re more efficient, but what are your customers yearning for now?

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Let's Grow Leaders

AUGUST 4, 2014

Operating principles (e.g. Authenticity & Transparency Career & Learning Communication leaderhip leadership credo leadership development operating principles values' Encourage participants to be as creative as they possible and to limit their work to one page (the definition of a page may vary based on the medium).

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Let's Grow Leaders

JANUARY 20, 2023

Obsessed for good surfaced naturally as a truth for how this organization operates and it has remained their mantra since. In this episode, David talks with Amy Pyles, President of Saxum, about what obsessed for good means for their company and the five pillars they use to guide clients as well as themselves.

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Let's Grow Leaders

OCTOBER 7, 2022

Many leaders expect an organization to operate like a machine, but that leads to failure. Your organization is a Complex Adaptive System—and so are the people you lead.

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Uncertainty Supply Chain Learning-by-Doing System 441

Let's Grow Leaders

MARCH 18, 2024

Reduced Global Competitiveness Failing to address cross-cultural challenges compromises your ability to operate effectively across different markets. This is an open discussion about the norms and ways in which the team will operate. You can struggle to attracting talent, collaborate with partners, and serve your customers.

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Let's Grow Leaders

FEBRUARY 2, 2024

Embrace the idea that diverse cognitive styles, such as those of the operator, strategist, rainmaker, visionary, tech futurist, and orchestrator, are all crucial for a balanced and effective team. Understand which type you are and actively seek out and honor the different types within your circle.

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Let's Grow Leaders

NOVEMBER 6, 2023

In our research for Courageous Cultures , 67 percent of respondents said their manager operates around the notion of “this is the way we’ve always done it.” It’s easy for your team to get stuck in old ways of doing things, particularly if they think that’s what you want. Teach your team to be curious and to look for alternative solutions. “I

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Let's Grow Leaders

SEPTEMBER 5, 2019

Every year he would conduct an operational excellence rally that he personally catered with spaghetti made from homemade noodles, […]. Your Best Practice Might Not Work Everywhere Javier was a well-loved director at an engineering design firm. He was also an accomplished Italian chef.

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Let's Grow Leaders

MAY 19, 2023

34:40 – How leaders can decode their mindsets and understand the rules we’re operating by, and rewrite them to show up differently. 31:46 – Connecting the dots to build a library of your experientially gained mindsets, abilities and skills. 33:05 – The role of experiential intelligence in leadership vulnerability.

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Let's Grow Leaders

AUGUST 2, 2021

As a leader of a large team, you’ve got to scale your leadership by creating a solid operating infrastructure and processes that work without a charismatic cheerleader pushing them along. What I do regret was putting myself at the vortex of the transformation. How to Scale Your Leadership For Lasting Results.

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Let's Grow Leaders

MARCH 31, 2023

That’s the structure that we operate within and our discipline is a byproduct of that. Because we help people ask questions that they haven’t even been thinking about asking. 26:29 Two of the greatest determinations of human behavior are the people around us and our environment.

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Let's Grow Leaders

JULY 24, 2023

Your Amazing SOPs (Standard Operating Procedures) Yes, yes, yes. In many teams, the closer the relationship, the harder it is to speak the truth. Future success and innovation require genuine conversation, even when it’s hard. Systems and processes are vital when it comes to high-performing teams.

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Let's Grow Leaders

MARCH 22, 2021

Back in my early HR days at Verizon, I (Karin) was really excited about a new mentoring program we had developed, but I had to convince the operations leadership that the time was right. Selling Past the Close. I had carefully crafted my argument and all the reasons why we needed this now.

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Let's Grow Leaders

NOVEMBER 10, 2023

You may go for another level, you may iterate, you may do some other things, but that’s how you operate and you would expect other people to do the same. You give someone clear outcomes to meet, and when they meet those outcomes, you’re satisfied. And when they don’t, it feels like bad delegation. (

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Let's Grow Leaders

NOVEMBER 7, 2021

For example, when I was leading a 2000 person sales team, we consistently held operational excellence rallies where our highest performers were not only recognized for their contributions, but also served as teachers of best practices.

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Let's Grow Leaders

SEPTEMBER 6, 2021

He was my technical expert— he knew everything about the network and call center operations. Back in my Verizon days, one of my favorite peers, Dan, and I were always advocating for one another—but for completely different things. And I was his HR and team development sounding board. Highly reciprocal.

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Let's Grow Leaders

AUGUST 23, 2021

The Associate Director of Operations on the team, “Greg” was an absolute rock star and was the obvious successor for that role. The problem was I had zero sales experience. Thirteen out of fourteen of my direct reports were men. And, fourteen out of fourteen had been in retail sales for their entire careers.

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Let's Grow Leaders

SEPTEMBER 29, 2021

The Associate Director of Operations on the team, “Greg” was an absolute rock star and was the obvious successor for that role. The problem was I had zero sales experience. Thirteen out of fourteen of my direct reports were men. And, fourteen out of fourteen had been in retail sales for their entire careers.

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Let's Grow Leaders

SEPTEMBER 19, 2022

In our Courageous Cultures research, 67% of employees said their manager operates around the notion of “this is the way we’ve always done it.” I’m going to have to pass on this opportunity right now so I can focus on __. Know When Your “Know” Means You Should Say No at Work. This is a bit more tricky.

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Let's Grow Leaders

MARCH 20, 2023

In our research for Courageous Cultures, 67% said their manager operates around the notion of “this is the way we’ve always done it.” Second, when your peers are on board, it’s more likely that your manager will take the idea seriously.

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Let's Grow Leaders

OCTOBER 6, 2014

Operation. Name Your Challenge. Give a creative name to your biggest business challenge. The process of finding a name will help you get to root cause and brings some levity to the scene. Name Your Anger. What’s really ticking you off? Name that frustration. Naming your anger helps you sift through the source.

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Let's Grow Leaders

SEPTEMBER 20, 2021

In our research on innovation and psychological safety, 67% of employees said their manager operates around the notion of “this is the way we’ve always done it.” ” It’s tricky to be quick and clever in a scene like that. 7 Ways to Help Your Team Be More Resourceful.

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Let's Grow Leaders

MARCH 21, 2022

Humility is at the heart of the question that Don Yager, Chief Operating Officer of Mural Corporation, consistently asks his frontline team: “What are our policies that suck?” When you say, “What is the greatest obstacle?” you acknowledge that there is an obstacle, and you want to hear about it.

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Let's Grow Leaders

JUNE 20, 2017

I recently did a follow-up visit to a client who had invested in one of our Winning Well Operations Excellence Rallies. And yet it’s also one of the hardest set of behaviors to train. A Best Practice For Training Empathy (Care About Real Lives). They had identified “Does the Customer Know How Much We Care?”

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Let's Grow Leaders

APRIL 19, 2021

Work from the why starts with a clear grasp of your business, how it serves its customers , and how it operates financially. This leadership skill has increased in prominence over the past decade.

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Skills Leadership ROI Delegation 248

Let's Grow Leaders

AUGUST 8, 2014

One of the reasons for a panel interview is to see how you operate in a group setting. Develop targeted questions that you could ask each panel member based on their area of expertise. Facilitate Conversation. Answer the questions, but also look for opportunities to link together conversation and comments.

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Let's Grow Leaders

OCTOBER 10, 2014

What I do know for sure is that my rage had me operating out of the wrong side of my brain. I was convinced she was discriminating against one of my top guys. Perhaps she was, perhaps she wasn’t (he’s later proved himself in as rock star… just saying).

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Career Learning-by-Doing Operations Report 377

Let's Grow Leaders

OCTOBER 26, 2015

There’s real power in taking a “field trip” to another department and seeing how they really think and operate. Teaching Operations Reviews. Mentoring Circles. I’ve shared this idea with you before. I’m repeating my self because mentoring circles work.

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Let's Grow Leaders

MAY 19, 2014

Team leaders operate under constant pressure- up-down-and sideways- coupled with limited control. If I had my life to live over again, I’d make the same mistakes, only sooner. Tallulah Bankhead. The team leader’s job is arguably the toughest job in most companies and organizations.

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Let's Grow Leaders

AUGUST 1, 2014

Unfortunately, diving deep into operational details carries a heavy opportunity cost. I have seen this failure happen with highly skilled technical professionals. When you draw your confidence from technical skills and accomplishments, it is tempting to jump in and work alongside your team. You have less energy to think about strategy.

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Let's Grow Leaders

MARCH 16, 2017

A bigger part of it is developing an understanding of the system within which those people must operate and adjusting that system to the people on the team. Part of developing a team that works well together is developing the individual skills of people.

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Let's Grow Leaders

APRIL 4, 2017

But in a National Operations role, I also had responsibility for ‘fleet’–yup, the trucks.” . “I had five key functional areas I was responsible for, four of which I understood inside and out because I’d grown up in the business. I was confident in those arenas and showed up strong.

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Let's Grow Leaders

NOVEMBER 23, 2015

Your team feels like they’re operating in the dark. Trust me, your boss would much rather you take him off-line, in a private conversation and explain your concerns (listen carefully, she may have more information and an alternative perspective), than have you make a stupid decision. Roadblock #3. The Roadblock: Unclear Expectations.

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Let's Grow Leaders

MAY 12, 2017

Interestingly, this paradigm shift from the traditional top-down, command-and-control style of leadership to one based more on a collective interdependence offers a unique form of support for leaders that’s especially needed thanks to the faster pace which we now have to operate.

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