QAspire

JUNE 19, 2019

Leaders risk relevance quite fast if they continue to operate in an isolated box within a tight hierarchy. Leadership in a connected world is a complex sport. When the complexity around us increases, we need more connected leadership that is constantly making sense of evolving patterns, thinking and mindset.

Media 195

Media Senge Leadership Participative 195

QAspire

NOVEMBER 20, 2011

In military operations, lack of agility can have more serious and rapid consequences. Ability to deal with rapid changes and uncertainties on the field is as critical a skill for organizations/teams as it is for the military troops. In case of teams, individuals and organizations, the consequences may not be visible in a short term, [.]

Team 164

Team Short-term Agility Uncertainty 164

QAspire

MARCH 18, 2013

They operate out of fear: They take decisions with an objective of covering all their bases to avoid blame and criticism. They operate at a superfluous level. They don’t get results, or get them in a wrong way: When a leader operates with an indifferent attitude, their value addition is not clearly visible.

Leadership 178

Leadership Learning-by-Doing Bottom-up Self-aware 178

QAspire

APRIL 26, 2017

For someone who is not into traditional HR space but into business operations, this recognition means a lot. I was also featured amongst the most consistent influencers since the inception of this report. That was truly humbling!

Influence 0

Influence Media Download Human Resources 0

QAspire

DECEMBER 29, 2022

I continue to go with the flow and operate with the spirit of exploration and generosity of contributions. My consulting association with customers will continue with new challenges and new opportunities to make a difference (and learn a great deal in the process).

Workshop 91

Workshop Open-book Consultative Blog 91

QAspire

FEBRUARY 8, 2012

It is a way for business to tune and align the operations to ongoing changes in the business. “If Pace of improvement, simplification of operations and its subsequent impact on business needs a constant monitoring, follow-up and alignment. In my response, I explained that improvement is not a destination, but a journey.

Process 142

Process Middle Management Compliance Budgeting 142

QAspire

MARCH 26, 2018

And those in backend operations? Larger organizations often fall in the trap of defining customer experience KPI’s only to executive teams, sales, marketing and customer services teams. What about those who build the products? And those who recruit people? And how all of them collaborate to achieve business outcomes?

Metrics 112

Metrics Innovation Globalization Marketing 112

QAspire

MAY 14, 2012

On the book page, he writes: If an operating room were as sloppily run as our meetings patients would die. Most people at the meeting know where the unsaid is hidden; none of them will hold back on coaxing it out in the conversation because that’s how the team pulls together and creates a safe platform for moving ahead.

Bond 173

Bond Tips Operations Motivation 173

QAspire

DECEMBER 31, 2021

Conducted immersive visual thinking workshops in independent cohorts as well as within organizational context. Through these workshops , I introduced 800+ people to the power of visual thinking for collaboration, problem solving and learning.

Simon 122

Simon Workshop Storytelling Learning-by-Doing 122

QAspire

JANUARY 8, 2014

James is an experienced operations manager who is passionate about improving quality, reduce cost and increase efficiency of operations. James Lawther’s SquawkPoint Blog. This year, I discovered James Lawther’s blog and I am glad I did!

Management 171

Management Blanchard Benchmarking Blog 171

QAspire

DECEMBER 24, 2019

After I took charge as a Country Head at Basware India, I have dedicated myself to build the country organization as a strategic asset with focusing on people, culture, leadership, capabilities and operational excellence.

Self-aware 161

Self-aware Workshop Blog Simon 161

QAspire

DECEMBER 31, 2021

Conducted immersive visual thinking workshops in independent cohorts as well as within organizational context. Through these workshops , I introduced 800+ people to the power of visual thinking for collaboration, problem solving and learning.

Simon 91

Simon Workshop Storytelling Learning-by-Doing 91

QAspire

JUNE 3, 2015

We need to transcend the boundaries of our specialization and understand the whole system we operate in. In an evolutionary environment, possibilities are endless and to tap into these possibilities, we need more interdisciplinary thinking.

Technology 70

Technology Innovation Media Operations 70

QAspire

APRIL 23, 2013

Quality you deliver has everything to do with how much you own your work , your actions and its respective impact on the other parts of the system you operate in. When you produce work that is useful, qualitative and something that others find valuable, it feeds your self-esteem and makes you a better individual.

Quality 153

Quality Micromanagement Career Stress 153

QAspire

SEPTEMBER 26, 2012

They operate in a default state. While they use clear and definitive statements, they also end up enforcing their ideas on others. Managers are naturally inclined to be either too direct or too indirect. What do people want?

Bottom-up 154

Bottom-up Definition Follow-up Influence 154

QAspire

AUGUST 8, 2010

Whether measuring a project or a business, here are a five steps to map your metrics with your business objectives: Know your goals : Identify what are your strategic, tactical and operational goals. Establish operational procedures : You can now establish processes and methods to collect the data, frequency and consolidation mechanism.

Business Objectives 142

Business Objectives Metrics Objective Directory 142

QAspire

OCTOBER 22, 2017

Innovation can take many forms from operational innovation to business models and creating platforms. It actually stems from having a deep and wide understanding of problem and domain at hand and it takes years to get to that understanding. Also, innovation doesn’t always mean a flashy new idea.

Innovation 97

Innovation Deming Agility Resistance 97

QAspire

MARCH 15, 2016

True leadership stems from the heart, yet most leaders (and many we see in political arena today) operate with an outdated view of leadership. A sense of perspective may be among the most critical leadership qualities. When leaders have to show that they are powerful, they are not. Here is a quick sketch of Jacques Lacan’s quote:

Quality 70

Quality Charisma Resistance Politics 70

QAspire

SEPTEMBER 22, 2013

Influence is only valuable when it provokes change in how people operate and think; when it inspires them to take required action. Influence is rarely generated overnight. It requires commitment, patience and being persistent over a long time. Real influence provokes change. Join in the conversation : Who are you influenced by?

Influence 181

Influence Career Ethics Commitment 181

QAspire

DECEMBER 21, 2010

Home Go to QAspire.com Guest Posts Disclaimer Great Quotes: Gems from Subroto Bagchi on Leadership I have always enjoyed reading thoughts of Subroto Bagchi , one of India’s most well known and respected leaders from the IT industry who operates as a “Gardener” and Vice Chairman at MindTree. Read the reviews here and here ).

Quality 120

Quality Blog Management Self-aware 120

QAspire

SEPTEMBER 6, 2016

Leader also needs ability to decide when to focus on details (activities, task, operational aspects) and when to see a broad picture (values, behaviors, methods, results etc). As a leader, if you don’t understand the nuances of how work is done, you will never be able to raise the bar for others.

eBook 70

eBook Download Creativity Operations 70

QAspire

MARCH 4, 2015

Assessing intention is a powerful way for leaders to understand how people and teams operate. Intentions are hidden, not always clarified directly through words, and hence easy to overlook. We therefore end up focusing on behaviors and actions.

Leadership 70

Leadership Team Operations Power 70

QAspire

JUNE 10, 2012

Emotion is the basis of how they operate. These team members are enthusiastic, engaged and willing to see the project succeed. They are emotionally connected to the purpose of project/organization. Then the organization starts growing. To manage growth, processes are introduced.

Project 172

Project Compliance Maturity Process 172

QAspire

MARCH 30, 2015

We need more revenues, better margins, higher utilization, more leads, strategic diversification, differentiation, operational efficiency, lower attrition, strategic focus, branding et al. That did not change the fact that I still needed to score well but now, scoring well was a by-product of chasing the stimulation and excitement.

Attrition 70

Attrition Leadership Deming Human Resources 70

QAspire

JULY 1, 2012

They start operating within the confines of what they have experienced so far. On the other hand, they cannot make any progress unless they have won the support of the team members. Second is that experience of leaders make it difficult for them to “unlearn”. Here are a few mistakes new leaders make: They fail to listen (this is #1 mistake).

Team 176

Team Resistance McCarthy Energy 176

QAspire

MARCH 2, 2011

He continued, “See, when I do my job well and clean the operating rooms and other work areas, the doctors have a sanitary, safe place to do their jobs. The janitor stopped, turned to the CEO with a completely serious look and replied, “I save lives.” The CEO was taken aback. What was this guy talking about?

Resources 155

Resources eBook Storytelling CEO 155

QAspire

MARCH 13, 2011

Understand People because effective change implementation is not possible without understanding how people operate. There is a lot to improve, but focus on improvements that have direct impact in value delivered to the organization/customers. With this understanding, managing resistance becomes a little easier.

Efficiency 140

Efficiency Process Resistance Training 140

QAspire

OCTOBER 31, 2010

Home Go to QAspire.com Guest Posts Disclaimer Thoughts on Project Leadership and Choices I love project management as a subject not only because it gets so much work done, but also because project management manifests how people operate. I have written before that Projects are a great opportunity to practice leadership.

Project 126

Project Leadership Directory Quality 126

QAspire

JULY 22, 2013

Where there are human beings, there will be dynamics of how they operate. Good team work is mathematics – it adds leverage, divides work and multiplies success. People are at the heart of a great team. Human dynamics remain the same –be it team, family or community. Treat them as humans. They are not a part of machinery.

Team 191

Team How To Mentor Bottom-up 191

QAspire

FEBRUARY 2, 2010

But structuring an area of work in form of processes, you are reducing dependencies and improving operational efficiency. Track the progress and improve further. Sure, it is a hard work first time. So if you are a manager or leader at any level, do a reality check this morning. I can assure, you won’t regret doing any of these!

Tips 147

Tips Directory Quality Blog 147

QAspire

JANUARY 21, 2010

Checklist standardize the operations and serve as great reminder to get the most crucial activities done. Checklists are excellent guides for others to perform the same activity in a consistent fashion with little instructions. Checklists help in controlling quality of the products in verification stage.

Process 84

Process Management Quality Tools 84

QAspire

APRIL 14, 2013

If you embed reflection as a part of how your team operates, early learning will help them adapt quickly. Reflecting only at the end: There is little advantage if you only reflect when all damage is done. Hansei is an attitude, a way of working. Reflection can also be done on events and milestones.

Kaizen 152

Kaizen After Action Review Quality Bottom-up 152

QAspire

JULY 2, 2013

Because managers excessively rely on some “training and development” department that is far away from day to day realities of how a business operates. Because managers are only made accountable for generating business results only and not for developing people.

Development 125

Development Management Human Capital Learning-by-Doing 125

QAspire

NOVEMBER 18, 2014

I have worked with leaders who proclaim a need for accountability, publish metrics, but then do little else to operate the accountability system. Accountability is an extrinsically motivating system, which means that it is a “push” system and thus the secret is to be consistent and have strong follow through.

System 177

System Books Health Care Blog 177

QAspire

JULY 6, 2010

In manufacturing world, process ruled people because people were used to operate machines. Thanks again, Best, Tanmay By Tanmay , July 8, 2010 @ 7:36 am @Hans - Thanks for comment and Twitter RT. In knowledge oriented world, processes are simply tools that make people more effective. Process then is not the key, people are.

Management 149

Management Compliance Process Blog 149

QAspire

JULY 18, 2010

It is people who work, co-operate with each other, demonstrate trust, work as a team, share a common goal, exercise their ‘discretionary effort’ and make things happen. Success of projects/initiatives is generally attributed to processes and rituals. Processes are crucial but not sufficient.

Succession 149

Succession Team Project Quality 149

QAspire

JANUARY 8, 2010

Forget compliance, we’re after quality. By Tanmay Vora , January 10, 2010 @ 11:25 am @Phaedrus - Process/Standard Compliance is important and neccessary for business - only if the underlying purpose is to operationally get better. Thanks for commenting! Best, Tanmay Tanmay Vora´s last blog.

Compliance 84

Compliance Quality Metrics Blog 84