Some Organizations

In some organizations . . .

• Customers are a nuisance.
• Excellence is celebrated so long as it doesn't interfere with comfort.
• You can find zombies, vampires, and at least one Siberia.
• The stories told in the lunch room are more accurate than those told in the board room.
• Uriah Heep gets promoted and David Copperfield is driven away.
• There are sizable numbers of employees whose fervent wish is to be ignored by upper management.
• No one is quite sure of what one department does.
• The people sending people to the counselors in the Employee Assistance Program should be making appointments for themselves.
• The employee handbook could have been written by a union organizer.
• On any given day, a good person who is leaving could be persuaded to stay.
• There are several touted programs which 99 percent of the employees regard as a joke.
• The most accurate part of the job descriptions is "other duties as assigned."