Chartered Management Institute

JUNE 28, 2023

“ In an era where diversity and inclusion are increasingly integral to corporate success , it's essential for companies to actively engage with the evolving needs of the LGBTQIA+ community,” says Jeremy Reis, founder of Explore Startups.

Reis 98

Reis Article Survey Diversity 98

Chartered Management Institute

DECEMBER 5, 2023

When describing her own management style, Fiona gives credit to Grant Reied, her most recent CEO at Mars, who pushed her to take on tasks she feared she wasn’t capable of. “He It’s really about transparency – of policies, pay guidance, and how to get promoted. Throughout my career I’ve been lucky enough to have people like that.”

Reis 104

Reis Learning-by-Doing Training Long-term 104

Thin Difference

APRIL 11, 2019

Each circle uses a defined governance process to create and regularly update its roles and policies. Democratic member control: Cooperatives are democratic organizations controlled by their members, who actively participate in setting their policies and making decisions. Cooperative Examples. Producer cooperative – Land O’ Lakes.

Organization 62

Organization ESOP Cooper Reis 62

Harvard Business Review

FEBRUARY 13, 2015

REI cancelled its lifetime return policy due to customers blatantly purchasing products with the intention of returning them. Disney changed its handicapped access policy due to customer abuse. Review and assess criteria regularly. Abusive customers will always come up with new tricks.

Reis 8

Reis Airlines Morale Hotels 8

Harvard Business Review

NOVEMBER 3, 2015

But this is an unsustainable strategy, and many companies now offer price-matching policies that make it difficult for any one brand to consistently offer significantly lower prices. Outdoor retailer REI does this well across their channels including email, mobile, website, stores, in-store kiosks, and print.

Retail 8

Retail Reis Price Discount 8

Harvard Business Review

MAY 24, 2016

Should a customer need to return a product, Sephora’s integrated returns solution demystifies complicated policies while providing the retailer with precise information about what’s coming back, when and why. Every step of the way, Sephora is trying to improve the customer experience and maximize loyalty.

Retail 10

Retail Supply Chain Loyalty Reis 10

Harvard Business Review

JUNE 23, 2014

Backcountry.com and Zappos, for example, are excellent online retailers, but they haven’t displaced REI or the local shoe store, because people value that hands-on expertise. Especially when the purchase is something we really care about, we’re willing to pay extra for a trusted advisor helping us make the right choice.

Retail 8

Retail Reis Price Banking 8