Mills Scofield

JANUARY 16, 2013

A powerful way to do this, called mobile recruitment uses text messaging (SMS: Short Message Service) to allow workers to find jobs. This customer discovery process let me identify the forces acting on a worker. This power has gotten intrapreneurship featured recently in publications like Forbes.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Strategy Driven

MAY 15, 2015

Just as empowerment, team building and other processes apply to formal organizational structures, then teamings of independents can likewise benefit from the concepts. Telecommunications industry service providers. Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes , Kindle , and Nook.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. If the CEO doesnt play this role, process improvement stays comfortably within functional boundaries. He wasnt a process manager.

Process 15

Process CEO Insurance Guidelines 15

The Practical Leader

JULY 18, 2011

And there’s the power and simplicity of The Three Rings model. A telecommunications company discovered that when company representatives periodically called customers, those customers perceived improvements in their service — such as fewer dropped calls — whether there actually were less calls dropped or not.

Quality 49

Quality Telecommunications Definition Blog 49

Harvard Business Review

MAY 8, 2012

Admittedly, continuous improvement once powered Japan's economy. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. Question whether processes should be improved, eliminated, or disrupted.

Six Sigma 18

Six Sigma Govindarajan Kaizen Telecommunications 18

Harvard Business Review

SEPTEMBER 12, 2012

Jack Dorsey's Square is processing millions of dollars in payments a day with its simple but powerful solution. And companies like Google, Apple, and even telecommunications titans are eying the industry. Wonga 's payday loan offering continues to grow rapidly. Companies need to do more than analyze early warning signals.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

JUNE 22, 2017

Cloud-based analytics made it possible for organizations to acquire massive amounts of computing power for short periods at low cost. Along with the hardware advances, the need to store and process big data in new ways led to a whole constellation of open source software, such as Hadoop and scripting languages.

Open-book 8

Open-book Supply Chain Software Technology 8

Harvard Business Review

JANUARY 25, 2012

Important as the technology and expertise may be, we find that most companies should focus first on high-quality data, process, people, and culture. Build "data to discovery to dollars" processes. Create processes to put data work across the enterprise. Obviously, the high-powered analytics types are in short supply.

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

SEPTEMBER 20, 2018

I love the story told about Sam Pitroda, then the head of C-DOT, India’s telecommunications enterprise. If some of your work is too time-consuming, try to innovate a more efficient process that hasn’t yet occurred to your boss or coworkers. Make sure your team sees you occasionally taking on these tasks.

Team 12

Team Management Constraint How To 12

Harvard Business Review

JANUARY 3, 2017

telecommunications carriers now compete fiercely on price as they try to win new customers. The experience of a European discount apparel retailer illustrates the power of a disciplined price-perception program. As this retailer discovered, there is a lot more to pricing power than just adjusting prices. and Europe.

Price 14

Price Retail Discount Tactics 14

Harvard Business Review

MARCH 2, 2018

We found these effects happened through two distinct psychological processes. Empowered employees are more likely to be powerful, confident individuals, who are committed to meaningful goals and demonstrate initiative and creativity to achieve them. In other words, empowering leadership behaviors (e.g.,

Delegation 13

Delegation Analysis Creativity Uncertainty 13

Harvard Business Review

JUNE 13, 2017

Take Susan, the CEO of a small telecommunications firm. Here is a three-step process to help you cultivate this new mode of thinking. You will discover how powerful it is when you try it. She was enrolled in my MBA course when she received some bad news. ” It sounds simple, and it is.

Telecommunications 8

Telecommunications Hedge Video Stress 8

Harvard Business Review

MARCH 6, 2018

Across African markets, information and communication technology (ICT) is facilitating the process of socioeconomic developments. That is the paralysis we are seeing in telecommunications, in e-commerce, and across the broad ICT sector. ICT has offered new ways of exchanging information and transacting business efficiently and cheaply.

Globalization 8

Globalization Banking Entrepreneur Technology 8

Harvard Business Review

OCTOBER 30, 2014

But the real power of the partnership comes from their ability to bring the best of each of their departments—as well as pricing, operations, and other groups—to bear in exploiting those micromarket opportunities. In addition, the two leaders need to identify disconnection points between the two groups and develop processes to bridge them.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

APRIL 12, 2013

According to Selling Power magazine, the largest companies in America selling products such as computer and office equipment, consumable goods, insurance, telecommunications, and financial services, each employ tens of thousands of salespeople. By our estimates, the amount invested in U.S. sales forces exceeds $800 billion a year.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

APRIL 6, 2016

This is the virtual network operator (VNO) model used by the telecommunications sector. For example, the global energy player ENGIE and its local partners apply it in the independent power production business in the Middle East. Distributed power generation is a well-known example. Model 6: Cofunding of a third-party asset.

Co-Opetition 8

Co-Opetition Operations Cost Cooper 8

Harvard Business Review

APRIL 26, 2013

I have repeatedly stated that the next wave of innovation will come from companies that harness the transformational power that too often lies latent inside their organizations. Telecommunications companies can create a small secondary network where they can test ideas without running the risk of interrupting service to millions of customers.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Marshall Goldsmith

OCTOBER 14, 2013

Likewise, leading telecommunications and other equipment providers now have to compete by offering “network solutions” involving many products formerly sold separately. Integrating processes from autonomous units (or even separate companies) poses political and organizational challenges often greater than the technical challenges.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

MARCH 12, 2012

Poor countries will become R&D labs for breakthrough innovations in such diverse fields as housing, transportation, energy, health care, entertainment, telecommunications, financial services, clean water, and many others. I believe it will power the future — not just in poor countries, but everywhere. Phase 4: Reverse Innovation.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

DECEMBER 31, 2015

The CEO sitting across from me is explaining how he and the other executives of a telecommunications firm were caught off guard by a new technology that disrupted the firm’s business. ” The power of the motto lies in the word “yet.” “We did not see WhatsApp coming,” he says, shaking his head.

Agility 8

Agility Learning-by-Doing Executive Coaching Telecommunications 8

Harvard Business Review

JANUARY 7, 2013

We even hear it from our clients in the international market, such as regional telecommunications companies, who see a "unified user experience strategy" like Apple's as a sign of status. This process has been incubated successfully at SAP, where teams have compressed the product development process into three months for some new releases.

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

JUNE 9, 2014

The Greek minister of development, for his part, has started the reform process, but he needs strong political support to complete it. For instance, Raycap has developed solutions that protect telecommunications, power, and transportation networks. Making this decision is a matter of national self-interest.

Planning 9

Planning GDP Tourism Innovation 9

Harvard Business Review

JULY 22, 2015

That is why live business projects can be powerful vehicles for learning, especially when they aim for dramatic outcomes on a tight timeframe. Consider, for instance, the talent development program at Ascom, a global telecommunications company. Designing projects as learning tools is a fairly straightforward process.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

JULY 12, 2013

TELUS, a national telecommunications company in Canada, with $11 billion of annual revenue and more than 40,000 employees worldwide (and where I am head of learning and collaboration), has worked incredibly hard over the past five years to raise employee engagement from 53% to 80%. Tell us how you''re rethinking the work of leadership.

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

MAY 16, 2011

They tend to play vendors off against each other and shy away from partnerships that require some sharing of power. Google's approach was to license its technology widely and work with partners to develop an ecosystem of user applications, operating software, handset hardware, and telecommunication services.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

NOVEMBER 25, 2015

3) What processes in an organization affect culture? We saw this play out in retail, banking, telecommunications, and the fast food industry as well. What processes in an organization affect culture? So here is one: Culture is the set of processes in an organization that affects the total motivation of its people.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

JULY 16, 2013

For context, let''s go back to 1788 and take a look at the words of James Madison, fourth president of the United States: "There are more instances of the abridgment of the freedom of the people by gradual and silent encroachments of those in power than by violent and sudden usurpations.". no power, and no rights. government, or U.S.

Globalization 10

Globalization Technology Information Technology Telecommunications 10

Harvard Business Review

MARCH 16, 2015

Enrique Santacana of ABB North America, a power and automation-technology firm, voiced his concern this way: “An overarching issue was the exposure we had as a company,” Santacana explained, “For example, how information was being used or may be used in a way that was not conducive to good business practices.

CEO 8

CEO Pharmaceuticals Stephenson Globalization 8

Harvard Business Review

FEBRUARY 2, 2016

Apple has pulled off the same trick in many other industries, and the message for consumers was powerful: buy the latest iPhone because every version will pay off — you will save money and time in many areas of your life. Now they can. But after Steve Jobs came the iPhone 6. It was a game changer for Apple, and not in a good way.

Industry 8

Industry Supply Chain Innovation Maturity 8

Harvard Business Review

NOVEMBER 8, 2017

Consider, for example, a government payment system created in 2016 that was processing 100,000 transactions per month in October of that year, prior to the sudden demonetization. A year later, after demonetization, the same system is processing 76 million transactions per month. The workflow approves her request in a batch process.

Banking 15

Banking Long-term Short-term System 15

Harvard Business Review

APRIL 7, 2015

And throughout the organization there is a deep sense of connection to the purpose and mission of the organization, and to each other, breaking down hierarchies in the process. “That’s a process that would have taken 12 to 18 months before.” Leaders – it’s time to wake up from this fairy tale.

Technology 8

Technology Tools CIO Telecommunications 8

Harvard Business Review

DECEMBER 16, 2010

These six ideas emerged in 2010 as powerful "innovation invitations" and seem sure to intensify in power and influence. Indeed, Facebook's role as a third-party innovation platform is still a work in process. That's right. Contestification. It's easy to marry a WWWabsite with a contest, for example.

Innovation 16

Innovation Supply Chain Business Simulation Advertising 16

Harvard Business Review

AUGUST 1, 2013

This infrastructure sits on top of a publicly available substructure of assets and resources — telecommunications and the Internet, for example. Infrastructure and substructure support the information, processes, applications, rules, and channels that are the face of corporate IT. Reinventing Corporate IT An HBR Insight Center.

CIO 9

CIO Technology Telecommunications Information Technology 9

The Horizons Tracker

SEPTEMBER 22, 2022

“Once they are formed they persist, possibly for centuries, and since different structures and types display different degrees of this ability to survive, we almost always find that actual group and national behavior more or less departs from what we should expect it to be if we tried to infer it from the dominant forms of the productive process.”.

Succession 82

Succession Entrepreneur Globalization Innovation 82

Harvard Business Review

DECEMBER 28, 2015

I have often been struck by the way companies operating in industries as diverse as telecommunications and transport manage to collaborate in a competitive environment, yet health organizations find collaboration difficult even when they are not competing. Its structures and processes have been reengineered to maximize value.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

JUNE 11, 2015

In 2012, Huawei surpassed Ericsson – at that time the world leader in telecommunications and networks – in terms of sales revenue and net profit, and this trend continued in the fiscal year of 2014 when Huawei reached an all-time high sales revenue of $46.5 Huawei also emphasizes what they call “the power of thinking.”

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

DECEMBER 15, 2017

The competition ideal was the belief, in line with democratic principles, in dispersing economic and political power from the hands of a few, to foster greater opportunities to compete, improve, and win. ” Instead, Hayek advanced the liberal argument of making the most out of the competitive process. ” U.S.

Policies 8

Policies Politics Stephenson Industry 8