CEO Blog

DECEMBER 31, 2018

Work the systems and process needed to support the self discipline needed. So as I plan my 2019, I need to look at what things I will not do or do less of. 4 - Many people (myself included) come up with resolutions that require "just doing it". Those are the ones that get broken. 5 - Much of goal achievement has to do with time management.

How To 133

How To Energy Goal Planning 133

CEO Blog

MARCH 6, 2013

3 - Task - have the right processes 4 - People - select properly and coach, train and mentor. It take persistence to bring good change. The book talks about the 8 levers of change: 1 - Organization. Structure. 2 - Workplace design. Lay things out for success. 5 - Rewards - people do what is rewarded. Who decides what.

Mentor 178

Mentor Books Training Environment 178

CEO Blog

MARCH 12, 2012

6 - Faith - Put faith into enjoyable results, not enjoyable processes. goes a bit against the zen I try for which is enjoying the process. Create a schedule that meets all your needs. To some extent this also touches on success habits. Although in the end, I would not be happy without the results) 7 - Action.

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Long-term Commitment Process Succession 140

CEO Blog

MARCH 15, 2012

3 - Process Design. I did not follow the process through for any particular company - rather, I read the book (so likely did not get the same value someone would who actually took the steps and did the exercises) One of my all time favorite books is Blue Ocean Strategy. Find Your Next presents an organized way to do this.

Blue Ocean Strategy 145

Blue Ocean Strategy Competitive Advantage Video Quality 145

CEO Blog

APRIL 22, 2018

It talks about 5 Principles of leadership – Model the Way, Inspire a Shared Vision, Challenge the Process, Enable others to Act and Encourage the Heart. The book uses the principles of leadership and shows how they help create sales. It then goes through each principle – explaining what is meant and giving examples of how to apply it.

Books 100

Books Training Course Marketing 100

CEO Blog

MARCH 22, 2013

So one goal should be to develop systems and process to increase that number. This is the maximum number of people that you can have ongoing social interaction with. I suspect people who have a higher number, have more business success.

Loyalty 178

Loyalty Operations System Goal 178

CEO Blog

FEBRUARY 23, 2017

So my natural inclination is to figure out how to process it all efficiently. Someone said "Your in box is a convenient way for others to put things on your priority list". I am finding this. My email volume is incredible. Questions I have and some thoughts: 1 - Should I politely reply to every enquiry? I try to do this now. Or just delete?

Market Segmentation 100

Market Segmentation Stress Travel Politics 100

CEO Blog

FEBRUARY 23, 2017

So my natural inclination is to figure out how to process it all efficiently. Someone said "Your in box is a convenient way for others to put things on your priority list". I am finding this. My email volume is incredible. Questions I have and some thoughts: 1 - Should I politely reply to every enquiry? I try to do this now. Or just delete?

Market Segmentation 100

Market Segmentation Stress Travel Politics 100

CEO Blog

JUNE 27, 2011

I have been involved in a number of transactions, both on the buy and sell side, and I like this book because it takes a very complicated and involved process and explains it in a way that is thorough, clear, and best of all, concise. The process of performing due diligence on a targeted acquisition has two main parts, as I see them: 1.

Due Diligence 124

Due Diligence Handbook Competitive Advantage Analysis 124

CEO Blog

DECEMBER 31, 2010

This slow period ties in well to a book by Kevin Davis - Slow Down, Sell Faster - Understand your Customers buying process and maximize your sales. That tactic only gives your competitors an edge because the customer is likely in the middle of the buying process. Slow Down emphasizes what we all know - knowledge is key.

Blog 190

Blog CEO Leadership Comparison 190

CEO Blog

APRIL 17, 2017

One suggested process: 1 - call them and introduce yourself, get an email address. In many cases their targets are limited. For example - at Danby Appliance , we might target appliance stores. There are only so many of them. So the key is persistence. 2 - follow up with snail mail with a hand written note. 3 - stop in for tea.

COO 113

COO Follow-up Reference Politics 113

CEO Blog

MARCH 31, 2017

I believe the job of a good leader to to make people into A players by process, systems, training, mentoring, inspiring and slotting people in the right job for them. Clearly I believe in team. Where I diverge is there was a lot of reference to A players - as if they just are A players.

CEO 100

CEO McCarthy Learning-by-Doing Mentor 100

CEO Blog

MARCH 31, 2017

I believe the job of a good leader to to make people into A players by process, systems, training, mentoring, inspiring and slotting people in the right job for them. Clearly I believe in team. Where I diverge is there was a lot of reference to A players - as if they just are A players.

CEO 100

CEO McCarthy Learning-by-Doing Mentor 100

CEO Blog

MAY 28, 2011

Crowd Sourcing is the act of taking a job traditionally performed by an employee and outsourcing it to an undefined larger group in the form of an open call " To make the process work well, the project needs to be well defined. And the communication process needs to be well oiled. The problem description is key.

Innovation 167

Innovation Meyer Open-book Outsourcing 167

CEO Blog

APRIL 17, 2017

One suggested process: 1 - call them and introduce yourself, get an email address. In many cases their targets are limited. For example - at Danby Appliance , we might target appliance stores. There are only so many of them. So the key is persistence. 2 - follow up with snail mail with a hand written note. 3 - stop in for tea.

COO 100

COO Follow-up Reference Politics 100

CEO Blog

JULY 31, 2011

2 - Focus on process. This is a continuation of Focus on Process. If the answer is no then follow these steps for success: 9 Ways to Thrive in an Execution Business 1 - Be frugal. Frugal does not mean cheap, it means getting appropriate value for money spent. Spend on function, not on show. Time how long it takes to make 10 calls.

Execution 157

Execution Competitive Advantage Entrepreneur Cost 157

CEO Blog

OCTOBER 2, 2012

The book, Strategic Intuition puts process into intuition. And sleeping or exercising after a period of concentration on a topic tends to lock it in. This is why the precious hour before sleep is critical to use well. It cites many scientific studies. I liked the research about how people decide.

Crisis 190

Crisis Energy Magazine Creativity 190

CEO Blog

FEBRUARY 14, 2013

He does try to frame a process around future strategy. Lindgren is CEO of Kairos - a future strategist company in Norther Europe. So he should know a bit about future strategy. Some of his approach is "consultant" like. Clearly anything that can be done to do that, adds value. I like books like this one with lots of quotations throughout.

Management 113

Management Tips Consultative CEO 113

CEO Blog

OCTOBER 31, 2011

The Power of LEO - The Revolutionary Process for Achieving Extraordinary Results by Subhir Chowdbury. To get the most out of the Enrich process, you need to embrace change and the idea that what you have now, and what you have done up to this point, simply isn’t good enough,” the author writes.

Power 140

Power Brainstorming Call Center Proposal 140

CEO Blog

MARCH 22, 2012

It is the people but it is also to training, coaching, mentoring, tools and processes that are in place to make the people great and consistent with the brand. I will often buy from someplace I know will treat me fairly even without trying somewhere else. The gist of the book - work on what your brand really stands for.

Brand 162

Brand Franchising Customer Loyalty Reputation 162

CEO Blog

OCTOBER 18, 2010

Knowledge is the process of piling up facts; wisdom lies in their simplification " Martin Fischer Makes me think. First, none of us is born wiser than anyone else.Second, wisdom is not passively obtained, it is the result of conscious reflection, evaluation and decision.

Leadership 190

Leadership Mentor Quality Books 190

CEO Blog

DECEMBER 5, 2016

Speaking of helping refugees - I have learned though this process that rugs and carpets are as important to Syrians as kitchen tables. Please help my young videographer friend Liam who is doing his part to help Syrian refugees. See his Indigogo campaign. If you have any lightly used ones, we need them.

Banking 100

Banking Learning-by-Doing Examples Process 100

CEO Blog

DECEMBER 5, 2016

Speaking of helping refugees - I have learned though this process that rugs and carpets are as important to Syrians as kitchen tables. Please help my young videographer friend Liam who is doing his part to help Syrian refugees. See his Indigogo campaign. If you have any lightly used ones, we need them.

Banking 100

Banking Learning-by-Doing Examples Process 100

CEO Blog

JUNE 19, 2013

I am a big believer that the systems and processes a company has in place help them to grow and "do things right". It also had a chapter on action which I think is one of the things that separates the truly great from the mediocre. Part III finished on operations. The operations section had a great chapter on systems.

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CEO Operations System Execution 138

CEO Blog

JANUARY 1, 2012

I like the process of setting goals. And I have a lot to be thankful for. Like the beauty of my son (uncle Dave) with my grandson Josh. And the beauty of Canadian snow. I like New Years. I always spend time thinking about my goals. I like developing the action plans. I like devising my success habits that will help me.

Travel 124

Travel Blog Goal Planning 124

CEO Blog

JULY 12, 2014

The on-boarding process is very simple and fast. Enables people in your organization to save time by making it really easy to find expertise wherever it is across your company’s network - in both critical situations and in normal daily work. Helps you gain insight into your organization (skills breakdown across the organization, etc.)

Goal 190

Goal ROI Stress Commitment 190

CEO Blog

SEPTEMBER 3, 2012

I read a great book - Social Marketology - Improve Your Social Media Processes and Get Customers to Stay Forever. I liked the book even if I do not think we need more words in the English language. I also think great marketers should be great writers so should know how to use the words we have.

Real Estate 133

Real Estate Brand Media Influence 133

CEO Blog

AUGUST 14, 2011

This would be why the 5 Why's process of improvement works. Innovators apply ideas from completely different areas to their field. 2 - Questioning. I have long been an advocate of the " How " question. I think people are sometimes frustrated by my questioning the status quo. I even wrote an article on the power of questions on Ezine.

Innovation 160

Innovation Christensen Disruptive Innovation Learning-by-Doing 160

CEO Blog

FEBRUARY 8, 2016

I am listening to an audiobook now - " The Practising Mind " by Tom Sterner who reminds us though that it is the process - not the goal that is important. We got a truck to do truckload sales so another $1.5M So tracking helps get me to the goal.

Open-book 100

Open-book Goal Follow-up Advice 100

CEO Blog

APRIL 17, 2015

Have the right systems and processes. I liked that this chapter affirmed that high urgency does not mean high stress. Actually it means the opposite. It means focus on the right things. There is a whole chapter on "Systematize Everything". I have long been an advocate of Michael Gerbers book E-myth.

Company 100

Company Review Stress Books 100

CEO Blog

APRIL 17, 2015

Have the right systems and processes. I liked that this chapter affirmed that high urgency does not mean high stress. Actually it means the opposite. It means focus on the right things. There is a whole chapter on "Systematize Everything". I have long been an advocate of Michael Gerbers book E-myth.

Company 100

Company Review Stress Books 100

CEO Blog

SEPTEMBER 19, 2017

You have a process and success with what you do - you can polish it but what I am thinking is a completely separate approach. Any way to buy a list of non-profit or charities? Or races (thinking most 5K's are in support of some cause) or walkathons or Danceathons. 5 - Try to develop a second way to source business.

Advertorial 124

Advertorial Discount Uncertainty Advertising 124

CEO Blog

APRIL 28, 2011

I love adding a bit of creativity in setting the process going. I like to observe myself to learn and improve. My strengths tend to be my weaknesses. I enjoy starting things. Nothing gives me juice like a new business or deal. I then need partners/entrepreneurs to do the hard work of making it work.

Audience 140

Audience Mentor Creativity Entrepreneur 140

CEO Blog

MAY 24, 2011

I have been traveling a lot lately and have been highly frustrated with the process (so you know I was not flying private). It starts with driving to the airport. Indeterminate traffic/drive. Wasted 25 minutes for traffic. Then navigating the maze to find parking. Then line after line. 20 to 30 minutes depending on the time of day.

Cost 150

Cost Management Airlines Travel 150

CEO Blog

SEPTEMBER 19, 2017

You have a process and success with what you do - you can polish it but what I am thinking is a completely separate approach. Any way to buy a list of non-profit or charities? Or races (thinking most 5K's are in support of some cause) or walkathons or Danceathons. 5 - Try to develop a second way to source business.

Advertorial 100

Advertorial Discount Uncertainty Advertising 100

CEO Blog

FEBRUARY 14, 2012

It's an escalation process. It says: 'You have 24 hours to take a new and emerging issue, try to understand it and see if you can resolve it yourself. After that, you have to go public with it.' Because with a lot of these issues, we can solve them pretty quickly by applying the intellect we have in this company.

Engineering 133

Engineering Article System Stress 133

CEO Blog

DECEMBER 24, 2012

The title says what kaizen is - the process of continually creating excellence or continually getting just a bit better. I know it is not quite New Years but it is close to holidays so it counts for me. I read a book - the Spirit of Kaizen - Creating Lasting Excellence One Small Step at a Time by Robert Maurer.

Kaizen 100

Kaizen Competitive Advantage Long-term Goal 100