QAspire

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Purpose Precedes Process

QAspire

If process is a vehicle, purpose is the compass. Purpose gives a definite direction to processes. Most system implementation or change initiatives focus enough on the P-P-T – People, process and technology and somewhere along the lines, the focus on purpose blurs. Sell the purpose and process will take care of itself.

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Agility in Process Improvement Initiatives

QAspire

The famous 80:20 rule applies to process improvement initiative as well. In my book #QUALITYtweet , I wrote: #QUALITYtweet The first step of your process improvement journey is to know what really needs improvement. Almost anything can be improved but the critical question is: Does it have a real impact? We need results to be visible.

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The Secret Sauce of Process Improvement

QAspire

A colleague from a different department recently asked me, “When does this process improvement stop?”. Second ingredient in this sauce is involvement of practitioners in defining and implementing improvements/processes. Third and final ingredient is empathy when implementing process improvements. People are at the core.

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Enjoy the Process – 2

QAspire

In 2010, I wrote a post titled “Enjoy the Process”. We rush through the process to see if our efforts are [.] The central idea of the post was: “My point is – if we constantly keep our goal in perspective (and get overwhelmed by it), we become less efficient. Anxiousness (and sometimes fear) kills creativity.

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7 Steps For Customer Centric Process Improvement

QAspire

Home Go to QAspire.com Guest Posts Disclaimer 7 Steps For Customer Centric Process Improvement You can improve almost everything in your organization. Customers can be your strongest process improvement partners. Measure : Measure the extent to which process improvement really improved outcomes. If not, quickly realign.

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The Quest of Better Outcomes: Hierarchy Versus Process

QAspire

Home Go to QAspire.com Guest Posts Disclaimer The Quest of Better Outcomes: Hierarchy And Process In quest of better outcomes (efficiency, results, productivity, improvements etc.), These structural changes won’t produce the desired outcomes if the flow (process) aspect is not addressed. Because, work flows horizontally.

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Managing Process Changes and Disruption

QAspire

Two things we know about change: Resistance is our natural reaction to any change that disrupts our current way of working. Things only change when the pain of change is less than the pain of remaining in current state. Ability to foresee, plan and implement change for better alignment to the market and generate better outcomes is a [.]

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