Marshall Goldsmith

JULY 21, 2013

Instead of feedback – rehashing a past that cannot be changed – Jon Katzenbach (author of The Wisdom of Teams) and I coined feedforward to encourage leaders spending time creating a positive future. How many hours of organizational time and productivity are lost in the endless retelling of our coworkers’ blunders?

Learning-by-Doing 148

Learning-by-Doing Advertising CEO Quality 148

Marshall Goldsmith

JANUARY 26, 2015

You know, someone who withholds recognition of your contribution to the team or organization’s success? Even worse do you work with or for someone who steals your ideas or takes credit for the performance of your products/projects? It’s theft! Have you ever claimed credit that you didn’t deserve?

Video 70

Video Blog Commitment Motivation 70

Marshall Goldsmith

OCTOBER 13, 2013

He turned to his background as a designer and model maker and put together a team to create a wonderful new stop-motion feature film project, “Auntie Claus”, based on the award-winning children’s Christmas book by Elise Primavera. Take a look if you have a chance.

Film 93

Film Magazine Workshop CEO 93

Marshall Goldsmith

DECEMBER 3, 2010

Executive team members who have encountered your disapproval for their pet ideas will just "wait it out" and resell their ideas to your successor. Make peace with being a lame duck - before it happens - and your life, your successor's life, and the lives of members of your executive team will be a lot better. That is O.K.

Advice 98

Advice CEO Long-term Short-term 98

Marshall Goldsmith

APRIL 5, 2011

In many ways, influencing ultimate decision makers is similar to selling products or services to external customers. No one is impressed with salespeople who blame their customers for not buying their products. Be especially sensitive to the need to win trivial non-business arguments on things like restaurants, sports teams or cars.

Influence 139

Influence Drucker Guidelines Ethics 139

Marshall Goldsmith

AUGUST 25, 2014

It can be more productive to help people learn to be “right,” than prove they were “wrong.” Feed forward can be a useful tool to apply with managers, peers, and team members. Negative feedback often becomes an exercise in “let me prove you were wrong.” Rightly or wrongly, feedback is associated with judgment.

Construction 143

Construction Video Participative Efficiency 143

Marshall Goldsmith

MARCH 30, 2015

For example, when an ad agency team enters a client’s conference room to pitch an account, they’ve already honed their presentation, researched the client’s biases, and rehearsed sharp answers to deflect any pushback. Successful people are aware of their environment. Adjustment doesn’t happen that often.

Environment 70

Environment Succession How To Video 70

Marshall Goldsmith

SEPTEMBER 23, 2013

This process has also been shown to produce positive results in the summary 360 degree feedback reports from executive teams. If I take the responsibility for our quarterly dialogues and you take the responsibility for any ongoing issues, there is no reason that our coaching relationship should not be very productive.”

Process 160

Process 360-Degree Feedback Report Execution 160

Marshall Goldsmith

JANUARY 13, 2014

Future leaders will have to learn how to manage global production, marketing, and sales teams to achieve competitive advantage. Computer programmers in India will communicate with designers in Italy to help develop products that are manufactured in Indonesia and sold in Brazil.

Competitive Advantage 140

Competitive Advantage Globalization Diversity Technology 140

Marshall Goldsmith

MARCH 31, 2014

In this article, we focus primarily on behavioral goals, such as becoming a better listener or more effective at involving team members in decisions. In this article, we focus primarily on behavioral goals, such as becoming a better listener or more effective at involving team members in decisions.

Goal 137

Goal Short-term Long-term Crisis 137