Marshall Goldsmith

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Putting Quality on the Line

Marshall Goldsmith

I've received many honors for my work, but I don't think I will ever match the dedication to quality and the degree of integrity Dennis Mudd showed. Mr. Mudd's pride and integrity were more important to him than money, and he had enough faith in the quality of his work, and in my father, to make the offer he did. This guy has class.

Quality 126
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What You Should Know about Making Excuses at Work

Marshall Goldsmith

After reviewing thousands of 360-degree feedback summaries, I have a feel for what qualities direct reports respect and don’t respect in their leaders. The problem with this type of excuse is that we rarely get away with it — and it’s hardly an effective leadership strategy.

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Managers: Do You Know When to Keep Your Mouth Shut?

Marshall Goldsmith

When leaders think they're improving the quality of other people's good ideas, they're often just trying to prove how smart they are. Here's how to avoid adding "too much value."

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Does Your Boss Squash Your Enthusiasm?

Marshall Goldsmith

While the quality of the idea may go up 5 percent, your commitment to execute it may go down 50 percent. An exceptional leader will take heart of the following equation: Effectiveness of Execution = a) Quality of the idea X b) My commitment to make it work. It deflates your enthusiasm; it dampers your commitment.

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Adding Too Much Value

Marshall Goldsmith

While the quality of the idea may go up 5 percent, her commitment to execute it may go down 50 percent. Effectiveness of Execution = a) Quality of the idea X b) My commitment to make it work. Effectiveness of execution is a function of a) What is the quality of the idea? It deflates her enthusiasm; it dampers her commitment.

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10 Surefire Reasons to Try Feedforward!

Marshall Goldsmith

With this approach almost no time gets wasted on judging the quality of the ideas or “proving that the ideas are wrong”. Quality communication—between and among people at all levels and every department and division—is the glue that holds organizations together. Rightly or wrongly, feedback is associated with judgment.

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Four Simple Steps to the Life of Your Dreams!

Marshall Goldsmith

Now, put their names down on paper and write the qualities that they have that are heroic. Those qualities that your heroes have are what you value, and your values are the foundation of your life design. 2) Point of View: the second step is to think of your heroes — people who’ve influenced and inspired you.

Letter 93